This Software as a Service Agreement is designed for use in the Philippine market when establishing a legal framework for the provision of cloud-based software services. It is particularly relevant in scenarios where a service provider offers software applications accessible via the internet on a subscription basis. The agreement encompasses essential elements required under Philippine law, including compliance with the Data Privacy Act of 2012, Electronic Commerce Act, and relevant cybersecurity regulations. It addresses key aspects such as service availability, data protection, intellectual property rights, and liability limitations while incorporating specific requirements for electronic transactions under Philippine jurisdiction. This document is suitable for both local and international SaaS providers operating in the Philippines, ensuring their service offerings meet local legal and regulatory requirements.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Ƶ's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
1. Parties: Identifies the service provider and customer, including their complete legal names, addresses, and registration details
2. Background: Sets out the context of the agreement and brief description of the service being provided
3. Definitions: Defines key terms used throughout the agreement
4. Service Provision: Details of the SaaS services being provided, including scope and access rights
5. Service Levels: Defines the performance standards, availability commitments, and response times
6. Fees and Payment: Pricing structure, payment terms, and billing procedures
7. Term and Termination: Duration of the agreement, renewal terms, and termination rights
8. Data Protection and Security: Compliance with Data Privacy Act requirements and security measures
9. Intellectual Property Rights: ownership and licensing of IP, including customer data and software
10. Confidentiality: Protection of confidential information and trade secrets
11. Warranties and Disclaimers: Service provider warranties and limitations
12. Limitation of Liability: Caps on liability and exclusions
13. Force Majeure: Provisions for unforeseen circumstances affecting service delivery
14. Governing Law and Jurisdiction: Philippine law application and dispute resolution procedures
1. Professional Services: Include when additional implementation, training, or consulting services are provided
2. Service Credits: Include when financial compensation is offered for service level failures
3. Disaster Recovery: Include for critical services requiring specific recovery commitments
4. Insurance: Include when specific insurance coverage requirements exist
5. Anti-Corruption: Include when dealing with government entities or multinational corporations
6. Data Migration: Include when services include transfer of data from existing systems
7. Audit Rights: Include when customer requires rights to audit service provider's operations
8. Change Control: Include when formal process for service changes is required
1. Service Description: Detailed technical specifications of the SaaS service
2. Service Level Agreement: Detailed performance metrics, measurement methods, and remedies
3. Security Policy: Comprehensive security measures and protocols
4. Data Processing Agreement: Detailed terms for handling personal data under Philippine Data Privacy Act
5. Pricing Schedule: Detailed fee structure, including optional services and volume discounts
6. Support Services: Description of support levels, procedures, and contact details
7. Acceptable Use Policy: Rules and restrictions for use of the service
8. Business Continuity Plan: Disaster recovery and service continuation procedures
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
Financial Services
Healthcare
Education
E-commerce
Professional Services
Manufacturing
Government
Telecommunications
Retail
Real Estate
Business Process Outsourcing
Relevant Teams
Legal
Information Technology
Procurement
Compliance
Information Security
Operations
Risk Management
Software Development
Cloud Infrastructure
Business Development
Contract Administration
Data Protection
Relevant Roles
Chief Technology Officer
Legal Counsel
Data Protection Officer
IT Manager
Procurement Manager
Contract Manager
Information Security Officer
Compliance Officer
Business Development Manager
Operations Director
Risk Manager
Software Development Manager
Cloud Infrastructure Manager
Enterprise Architect
Technical Account Manager
Find the exact document you need
Basic Contract For Services
A standard service agreement template for use in the Philippines, establishing core terms between service providers and clients under Philippine law.
Download
Equipment Rental Agreement Terms And Conditions
A Philippine law-governed agreement establishing terms and conditions for equipment rental arrangements, including rights, responsibilities, and obligations of lessors and lessees.
Download
Lease Agreement For Trucking Company
A Philippine law-governed agreement for leasing commercial trucks and equipment, covering operational, maintenance, and regulatory requirements.
Download
Client Confidentiality Policy
A policy document governing the protection of client confidential information under Philippine law, establishing protocols for information handling and security compliance.
Download
Client Agreement Form
A Philippine law-governed agreement establishing terms and conditions between service providers and their clients.
Download
IT Service Level Agreement
An IT Service Level Agreement compliant with Philippine law, defining service standards and obligations between IT providers and clients.
Download
General Contract For Services
A comprehensive service agreement template compliant with Philippine law, establishing terms and conditions for professional service delivery between provider and client.
Download
Bartender Contract
Employment contract for bartending positions in the Philippines, compliant with local labor laws and including specific provisions for beverage service responsibilities.
Download
Training Agreement Between Company And Trainer
A Philippine law-governed agreement establishing terms between a company and trainer for professional training services delivery.
Download
Supply Agreement Contract
A Philippine law-governed agreement establishing terms and conditions for the regular supply of goods between a supplier and buyer, including delivery, pricing, and quality requirements.
Download
Service Bond Agreement
A Philippine-law governed agreement binding an employee to serve an organization for a specified period after receiving training or professional development, with provisions for repayment if terminated early.
Download
Reservation Contract
A Philippine law-governed agreement between property seller/developer and buyer establishing terms for reserving property for future purchase, secured by a reservation fee.
Download
Operation And Maintenance Contract
A comprehensive agreement under Philippine law governing facility operations and maintenance services, establishing service standards, responsibilities, and commercial terms between facility owners and O&M contractors.
Download
Exclusive Buyer Brokerage Agreement
A Philippine law-governed agreement establishing an exclusive relationship between a real estate broker and property buyer for property search and acquisition services.
Download
Administrative Contract
A government contract document governed by Philippine procurement laws for acquiring goods, services, or infrastructure from private entities.
Download
Shared Services Agreement
A Philippine law-governed agreement establishing the framework for shared services provision between entities, including service scope, standards, and operational requirements.
Download
Installation Agreement
A Philippine law-governed agreement setting out terms and conditions for installation services, including scope, specifications, and compliance requirements.
Download
Payment Settlement Agreement
A legal document governed by Philippine law that establishes terms and conditions for debt settlement between parties, including payment arrangements and release of obligations.
Download
Dispatcher Agreement
A Philippine law-governed agreement establishing terms between a company and dispatcher for dispatch services provision.
Download
Staffing Agreement
A Philippine law-governed agreement between a staffing agency and client company establishing terms for temporary, contract, or permanent staffing services.
Download
Personal Services Contract
A Philippine law-governed contract establishing terms and conditions for professional services between an independent contractor and client.
Download
Volunteer Agreement
A Philippine law-governed agreement establishing the terms and conditions between a volunteer and an organization, compliant with RA 9418.
Download
Home Construction Contract
A Philippine law-governed contract between homeowner and contractor for residential construction, specifying work scope, terms, and obligations.
Download
Home Repair Contract
A Philippine-law governed contract establishing terms and conditions for home repair services between contractors and property owners.
Download
Loan Agreement Document
A Philippine law-governed agreement establishing terms and conditions for a loan between lender and borrower, ensuring compliance with local financial regulations.
Download
Truck Driver Contract Agreement
A Philippine-law governed employment agreement between a transport company and truck driver, establishing terms of service and compliance with local transportation regulations.
Download
Data Processing Agreement
A Philippine law-compliant agreement governing the processing of personal data between a controller and processor, ensuring adherence to the Data Privacy Act of 2012.
Download
Landscape Contract
A Philippine law-governed agreement setting out terms and conditions for landscaping services, including design implementation, construction, and maintenance of outdoor spaces.
Download
Guarantee Contract
A Philippine law-governed contract where a guarantor agrees to fulfill another party's obligations to a creditor in case of default.
Download
Internal Service Level Agreement Between Departments
A Philippine-compliant internal service level agreement template for establishing service standards and operational procedures between departments within an organization.
Download
House Rental Form
A standardized Philippine residential lease agreement template that establishes legal terms between landlord and tenant, compliant with local housing laws and regulations.
Download
Equipment Rental Form
A Philippine law-compliant agreement governing equipment rental terms, conditions, and responsibilities between lessor and lessee.
Download
Transport Agreement
A Philippine law-governed agreement establishing terms and conditions for transportation services between a provider and client.
Download
Simple Consulting Agreement
A Philippine law-governed agreement establishing terms and conditions for consulting services between a consultant and client.
Download
Business Consulting Agreement
A Philippine law-governed agreement establishing terms and conditions between a business consultant and client, defining service scope, fees, and mutual obligations.
Download
Standard Master Services Agreement
A master agreement under Philippine law establishing the framework for ongoing service delivery between provider and client.
Download
Childcare Contract
A Philippine law-compliant contract establishing terms and conditions between parents/guardians and childcare providers, ensuring adherence to domestic worker and child protection regulations.
Download
Work Service Agreement
A Philippine law-governed agreement establishing terms and conditions for professional services between a service provider and client company.
Download
Rental Guarantor Form
A Philippine legal document establishing a guarantor's commitment to fulfill a tenant's rental obligations in case of default, compliant with local property and guaranty laws.
Download
IT Service Agreement
A Philippine law-governed agreement establishing terms for IT service provision, including service scope, performance standards, and regulatory compliance requirements.
Download
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)