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Continuous Feedback In Performance Management
"I need a Continuous Feedback Performance Management document for our Lagos-based technology startup of 150 employees, incorporating digital tools and remote work considerations, to be implemented by March 2025."
1. Parties: Identification of the employer organization and the scope of employees covered by this policy
2. Background: Context of implementing continuous feedback, its importance, and alignment with organizational goals
3. Definitions: Clear definitions of key terms used throughout the document including 'continuous feedback', 'performance metrics', 'evaluation period', etc.
4. Purpose and Objectives: Clear statement of the policy's aims and expected outcomes of continuous feedback
5. Scope and Application: Detailed explanation of who the policy applies to and in what circumstances
6. Roles and Responsibilities: Defines responsibilities of managers, employees, HR department, and other stakeholders in the feedback process
7. Feedback Framework: Structure and methodology of the continuous feedback process, including frequency and types of feedback
8. Documentation Requirements: Standards for recording and storing feedback conversations and performance data
9. Performance Metrics: Overview of how performance will be measured and evaluated
10. Review and Appeal Process: Procedures for challenging or appealing feedback or evaluations
11. Data Protection and Confidentiality: Measures for protecting personal information in compliance with NDPR 2019
12. Integration with HR Processes: How continuous feedback relates to other HR processes like promotion, compensation, and development
1. Remote Work Considerations: Specific guidelines for implementing continuous feedback in remote or hybrid work environments
2. Cultural Sensitivity: Guidelines for ensuring feedback is culturally appropriate and inclusive
3. Technology Platform: Details of digital tools and platforms used for feedback, if applicable
4. Training and Development: Programs to support managers and employees in giving and receiving feedback
5. Performance Improvement Plans: Framework for addressing persistent performance issues identified through feedback
6. Reward and Recognition: How continuous feedback links to reward and recognition programs
7. Multi-rater Feedback: Guidelines for implementing 360-degree feedback if part of the process
1. Schedule 1: Feedback Templates: Standardized forms and templates for documenting feedback conversations
2. Schedule 2: Performance Metrics Framework: Detailed breakdown of performance indicators and measurement criteria
3. Schedule 3: Meeting Guidelines: Structured approach for conducting feedback sessions
4. Schedule 4: Documentation Checklist: Required documentation for various types of feedback interactions
5. Appendix A: Best Practices Guide: Guidelines for effective feedback delivery and reception
6. Appendix B: Legal Compliance Checklist: Checklist ensuring feedback processes comply with Nigerian labor laws
7. Appendix C: Appeal Form Template: Standard form for initiating appeals or challenges to feedback
8. Appendix D: Data Protection Protocol: Detailed procedures for handling personal data in the feedback process
Authors
Banking and Financial Services
Technology and Telecommunications
Manufacturing
Professional Services
Healthcare
Education
Retail and Consumer Goods
Oil and Gas
Public Sector
Consulting
Insurance
Construction and Real Estate
Hospitality and Tourism
Fast-Moving Consumer Goods (FMCG)
Non-Profit Organizations
Human Resources
Legal
Management
Learning and Development
Organizational Development
Compliance
Employee Relations
Training
Performance Management
Talent Management
Human Resources Director
HR Manager
Performance Management Specialist
Learning and Development Manager
Talent Management Director
Department Managers
Team Leaders
Supervisors
Chief Human Resources Officer
Employee Relations Manager
HR Business Partner
Training Coordinator
Organizational Development Specialist
Compliance Officer
Legal Counsel
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