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Feedback And Coaching In Performance Management
"I need a Feedback and Coaching in Performance Management document for our tech startup in Lagos that incorporates both in-person and remote performance management processes, with particular emphasis on virtual coaching sessions and digital documentation to be implemented by March 2025."
1. Parties: Identification of the organization and the scope of employees to whom this policy applies
2. Background: Context of the policy, its importance, and its role in supporting organizational goals
3. Definitions: Clear definitions of key terms used throughout the document including 'performance management', 'feedback', 'coaching', 'performance improvement plan', etc.
4. Purpose and Objectives: Clear statement of the policy's aims and expected outcomes
5. Roles and Responsibilities: Detailed outline of responsibilities for managers, employees, HR department, and other stakeholders
6. Performance Management Cycle: Description of the annual/periodic cycle including goal setting, monitoring, review periods
7. Feedback Principles and Guidelines: Core principles and practical guidelines for giving and receiving feedback
8. Coaching Framework: Structure and methodology for coaching conversations and development
9. Documentation Requirements: Required forms, records, and documentation processes
10. Review and Appeal Process: Procedures for challenging or appealing performance evaluations
11. Confidentiality: Guidelines for handling sensitive performance-related information
12. Policy Review: Frequency and process for reviewing and updating the policy
1. Performance Rating Scale: Detailed explanation of performance rating levels - include when organization uses formal rating systems
2. Remote Working Considerations: Special provisions for managing and coaching remote employees - include for organizations with remote workforce
3. Cultural Sensitivity Guidelines: Guidelines for cross-cultural feedback and coaching - include for multinational organizations
4. Technology and Tools: Description of performance management software and tools - include when specific systems are used
5. Disciplinary Integration: Link between performance management and disciplinary procedures - include when needed for clear separation of processes
6. Reward and Recognition: Connection to compensation and rewards - include when directly linked to performance management
1. Schedule A - Performance Review Templates: Standard templates for documenting performance reviews and feedback sessions
2. Schedule B - Coaching Session Guidelines: Structured approach and question templates for coaching conversations
3. Schedule C - Performance Improvement Plan Template: Standard format for documenting performance improvement requirements and progress
4. Schedule D - Feedback Documentation Forms: Templates for recording formal and informal feedback sessions
5. Schedule E - Goal Setting Framework: Templates and guidelines for setting SMART objectives
6. Schedule F - Appeal Process Flowchart: Visual representation of the review and appeal process
7. Appendix 1 - Best Practice Examples: Examples of effective feedback statements and coaching conversations
8. Appendix 2 - Legal Compliance Checklist: Checklist ensuring compliance with Nigerian labor laws in performance management
Authors
Financial Services
Manufacturing
Technology
Healthcare
Education
Retail
Telecommunications
Oil and Gas
Professional Services
Public Sector
Construction
Hospitality
Agricultural
Transportation and Logistics
Media and Entertainment
Human Resources
Learning and Development
Talent Management
Employee Relations
Legal
Senior Management
Operations
Quality Assurance
Organizational Development
Training
Performance Management
Compliance
Internal Communications
Human Resources Director
HR Manager
Performance Management Specialist
Training and Development Manager
Line Manager
Department Head
Team Leader
Supervisor
Chief Executive Officer
Managing Director
Operations Manager
Human Capital Manager
Learning and Development Specialist
Talent Management Coordinator
HR Business Partner
Employee Relations Manager
Organizational Development Specialist
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