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1. Certification Support: Include when the review is part of preparation for formal certification

2. Training Provisions: Add when the scope includes staff training on quality management

3. Corrective Action Support: Include when post-review implementation support is required

4. International Standards Compliance: Add for organizations requiring compliance with specific international standards

5. Industry-Specific Requirements: Include when the client operates in regulated industries with specific quality requirements

6. Remote Review Provisions: Add when part of the review will be conducted remotely

7. Data Protection and Transfer: Include when review involves processing or transfer of personal data

1. Schedule 1: Review Scope Matrix: Detailed breakdown of departments, processes, and systems to be reviewed

2. Schedule 2: Review Timeline: Detailed project plan with specific dates and milestones

3. Schedule 3: Fee Structure: Detailed breakdown of fees, payment schedules, and additional costs

4. Schedule 4: Required Documentation: List of documents and records to be provided by the client

5. Schedule 5: Review Team: Details of review team members and their qualifications

6. Appendix A: Review Methodology: Detailed description of review procedures and assessment criteria

7. Appendix B: Reporting Templates: Standard formats for various reports and documentation

8. Appendix C: Relevant Standards: List of applicable Malaysian and international standards

9. Appendix D: Confidentiality Agreement: Detailed confidentiality and non-disclosure terms