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360 Degree Feedback System For Performance Management
"I need a 360 Degree Feedback System For Performance Management policy for our multinational technology company with 5000+ employees across Malaysia, to be implemented by March 2025, with specific provisions for remote workers and integration with our existing HR software platform."
1. Parties: Identifies the organization implementing the system and the scope of employees covered by the policy
2. Background: Explains the purpose and objectives of implementing the 360-degree feedback system
3. Definitions: Defines key terms used throughout the document including 'feedback providers', 'reviewee', 'rating scales', etc.
4. System Overview: Outlines the basic structure and components of the 360-degree feedback process
5. Roles and Responsibilities: Details the responsibilities of HR, managers, employees, and other stakeholders in the feedback process
6. Feedback Provider Selection: Criteria and process for selecting appropriate feedback providers
7. Confidentiality and Data Protection: Procedures for maintaining confidentiality and compliance with data protection laws
8. Feedback Collection Process: Step-by-step procedure for collecting and submitting feedback
9. Rating Criteria and Methodology: Explanation of assessment criteria, rating scales, and evaluation methods
10. Results Analysis and Reporting: Process for analyzing feedback data and generating reports
11. Feedback Implementation: Guidelines for using feedback results in performance management and development
12. Review and Appeal Process: Procedures for reviewing and appealing feedback results or process concerns
1. Integration with Other HR Systems: Details how the 360-degree feedback system integrates with existing performance management, compensation, and development systems
2. Cross-Cultural Considerations: Specific guidelines for implementing the system in a multicultural workplace
3. Remote Worker Provisions: Special considerations and procedures for remote or hybrid workers
4. External Stakeholder Feedback: Procedures for collecting feedback from clients or external stakeholders, if applicable
5. Technology Platform Guidelines: Specific instructions for using the chosen feedback collection and analysis platform
6. Training and Support: Details of training programs for participants and feedback providers
1. Schedule 1: Feedback Questionnaire Templates: Standard questionnaires and evaluation forms for different organizational levels
2. Schedule 2: Rating Scales and Competency Frameworks: Detailed description of rating scales and competency definitions
3. Schedule 3: Timeline and Process Flow: Annual calendar and detailed process flow charts for the feedback cycle
4. Schedule 4: Data Protection Protocols: Detailed procedures for data handling, storage, and deletion
5. Schedule 5: Feedback Provider Guidelines: Detailed instructions and best practices for providing effective feedback
6. Appendix A: Sample Reports: Examples of feedback reports and how to interpret them
7. Appendix B: FAQ Document: Common questions and answers about the feedback process
8. Appendix C: Consent Forms: Template forms for participant and feedback provider consent
Authors
Financial Services
Technology
Manufacturing
Healthcare
Education
Professional Services
Retail
Telecommunications
Public Sector
Hospitality
Construction
Energy
Logistics
Consumer Goods
Media and Entertainment
Human Resources
Legal
Compliance
Senior Management
Information Technology
Learning & Development
Organizational Development
Employee Relations
Corporate Communications
Operations
Human Resources Director
HR Manager
Performance Management Specialist
Learning & Development Manager
Talent Development Coordinator
Chief Human Resources Officer
HR Business Partner
Organizational Development Manager
Employee Relations Manager
Training Manager
Department Managers
Team Leaders
Chief Executive Officer
Chief Operating Officer
Department Heads
HR Administrator
Compliance Officer
Data Protection Officer
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