The Supplier Performance Evaluation Form is a critical business document used in Malta to assess and document supplier performance in accordance with local procurement regulations and EU directives. This document should be used regularly (typically quarterly or bi-annually) to evaluate suppliers against predetermined performance criteria. It includes comprehensive assessment areas covering quality, delivery, cost management, and service levels, along with proper documentation for audit trails. The form ensures compliance with Maltese commercial law and fair business practices while providing a structured approach to supplier relationship management. It serves as both a performance measurement tool and a legal record of supplier evaluation, supporting continuous improvement and risk management in supplier relationships.
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1. Supplier Information: Basic details of the supplier including company name, registration number, contact details, and contract reference
2. Evaluation Period: Time period covered by this evaluation and frequency of assessment
3. Performance Criteria: Core evaluation metrics including quality, delivery, cost management, and service levels
4. Scoring System: Explanation of the rating scale and scoring methodology used in the evaluation
5. Quality Assessment: Evaluation of product/service quality, conformance to specifications, and quality control processes
6. Delivery Performance: Assessment of timeliness, accuracy of deliveries, and adherence to agreed schedules
7. Cost Management: Evaluation of pricing adherence, cost control, and transparency in billing
8. Communication & Service: Assessment of responsiveness, problem resolution, and general business relationship
9. Overall Rating: Final score calculation and performance category assignment
10. Recommendations: Specific actions for improvement and development areas
11. Approval Section: Signatures of evaluator, reviewer, and date of evaluation
1. Health and Safety Compliance: Include when supplier provides services or products with safety implications
2. Environmental Performance: Add when environmental impact is relevant to the supplied goods/services
3. Innovation and Continuous Improvement: Include for long-term strategic suppliers where innovation is key
4. Risk Assessment: Add for critical suppliers or high-value contracts
5. Compliance with Social Responsibility: Include when supplier must meet specific CSR requirements
6. Technical Capabilities Assessment: Add for technology or specialized service providers
7. Subcontractor Management: Include when supplier uses significant subcontractors
1. Performance Metrics Detail: Detailed breakdown of all performance indicators and their calculation methods
2. Supporting Documentation Checklist: List of required documents and evidence to support the evaluation
3. Previous Evaluation Summary: Summary of past performance evaluations for trend analysis
4. Improvement Action Plan Template: Template for documenting specific improvement actions and timelines
5. KPI Definitions: Detailed definitions and measurement methods for each KPI
6. Scoring Guidelines: Detailed guidelines for scoring each evaluation criterion
7. Evaluation Meeting Minutes Template: Template for recording discussion points during evaluation meetings
Relevant legal definitions
Clauses
Relevant Industries
Manufacturing
Retail
Construction
Healthcare
Information Technology
Financial Services
Telecommunications
Logistics and Supply Chain
Food and Beverage
Pharmaceutical
Energy
Professional Services
Public Sector
Education
Relevant Teams
Procurement
Supply Chain
Quality Assurance
Operations
Vendor Management
Compliance
Strategic Sourcing
Contract Management
Risk Management
Finance
Relevant Roles
Procurement Manager
Supply Chain Director
Quality Assurance Manager
Vendor Relations Coordinator
Operations Manager
Contract Administrator
Chief Procurement Officer
Purchasing Officer
Supplier Relationship Manager
Supply Chain Analyst
Quality Control Supervisor
Compliance Officer
Category Manager
Strategic Sourcing Manager
Materials Manager
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