This document is essential for organizations implementing a 360 Degree Feedback system in Malta, providing a structured approach to gathering comprehensive performance feedback from multiple stakeholders. It is designed to comply with Maltese employment law and EU regulations, particularly regarding data protection and employee rights. The document should be used when establishing or updating feedback processes, ensuring proper handling of sensitive employee data, and maintaining transparency in performance evaluation systems. It includes detailed procedures for feedback collection, confidentiality measures, data processing protocols, and reporting guidelines, while addressing specific requirements under Maltese jurisdiction for employee assessment and data protection.
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1. Parties: Identifies the organization implementing the policy and specifies the scope of employees covered
2. Background: Explains the purpose and objectives of the 360 degree feedback program
3. Definitions: Defines key terms used throughout the document including 'feedback provider', 'recipient', 'rater', 'competencies', etc.
4. Program Overview: Outlines the general structure and timeline of the feedback process
5. Confidentiality and Data Protection: Details how feedback data will be collected, stored, processed, and protected in compliance with GDPR and Maltese data protection laws
6. Roles and Responsibilities: Defines the roles of HR, managers, feedback recipients, and feedback providers
7. Feedback Process: Details the step-by-step process of the feedback collection, including selection of raters and timeline
8. Rating Criteria: Explains the competencies and behaviors being assessed and the rating scale
9. Results and Reporting: Describes how feedback results will be compiled, presented, and used
10. Data Retention: Specifies how long feedback data will be retained and the process for data deletion
1. Development Planning: Include when the feedback process is linked to formal development planning and career progression
2. Performance Management Integration: Include when feedback results will be incorporated into performance reviews or decisions
3. Appeals Process: Include when allowing participants to challenge or appeal feedback results
4. Remote Working Considerations: Include when feedback process needs to accommodate remote or hybrid working arrangements
5. Multi-Language Provisions: Include when feedback process needs to accommodate multiple languages in a diverse workforce
1. Competency Framework: Detailed description of competencies and behaviors being assessed
2. Feedback Questionnaire Template: Standard questionnaire format used for collecting feedback
3. Timeline and Process Flow: Detailed timeline and flowchart of the entire feedback process
4. Data Processing Agreement: Details of how personal data will be processed, stored, and protected
5. Rater Guidelines: Detailed instructions for feedback providers on how to give constructive feedback
6. Sample Report Template: Example of how feedback results will be presented
7. Consent Forms: Templates for obtaining consent from participants for data processing
Relevant legal definitions
Clauses
Relevant Industries
Financial Services
Information Technology
Gaming and iGaming
Professional Services
Healthcare
Education
Hospitality and Tourism
Manufacturing
Retail
Telecommunications
Maritime Services
Aviation Services
Relevant Teams
Human Resources
Legal
Compliance
Senior Management
Information Technology
Learning & Development
Operations
Administration
Data Protection
Relevant Roles
HR Director
HR Manager
Learning & Development Manager
Performance Management Specialist
Talent Development Manager
Chief Human Resources Officer
HR Business Partner
Training Coordinator
Organizational Development Manager
Employee Relations Manager
Compliance Officer
Data Protection Officer
Department Managers
Team Leaders
Chief Executive Officer
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