Document background
This Simple Service Level Agreement template is designed for use under Irish law when establishing a formal arrangement for service delivery with measurable performance standards. It is particularly suitable for businesses requiring a structured yet straightforward approach to service level management, whether for internal services or external provider relationships. The document addresses key aspects such as service definitions, performance metrics, reporting requirements, and remedy mechanisms, while ensuring compliance with Irish contract law and relevant regulations. This template is commonly used in various service-based industries where clear performance standards and accountability are essential, providing a foundation for effective service delivery and management.
