Contracts (Rights of Third Parties) Act 1999: Primary legislation governing how third parties may enforce terms of a contract in England and Wales
Supply of Goods and Services Act 1982: Legislation that implies terms about quality of service and reasonable time and charge into service contracts
Consumer Rights Act 2015: Key legislation protecting consumer rights in service contracts, applicable if B2C services are involved
Unfair Contract Terms Act 1977: Controls the use of exclusion and limitation clauses in contracts, setting boundaries for liability limitations
Competition Act 1998: Ensures service agreements do not contain anti-competitive provisions or abuse market dominance
UK General Data Protection Regulation (UK GDPR): Post-Brexit data protection framework governing how personal data must be handled in service delivery
Data Protection Act 2018: UK's implementation of data protection standards, working alongside UK GDPR
Privacy and Electronic Communications Regulations (PECR): Specific rules for electronic communications, relevant for digital service delivery
Electronic Commerce (EC Directive) Regulations 2002: Regulations governing electronic commerce and digital service provision
Electronic Communications Act 2000: Framework for electronic signatures and electronic communications in contracts
Financial Services and Markets Act 2000: Regulatory framework for financial services, essential if SLA involves financial service provision
Network and Information Systems Regulations 2018: Cybersecurity requirements for digital service providers
Employment Rights Act 1996: Key employment legislation that may affect service delivery involving staff transfers or employment elements
Working Time Regulations 1998: Rules governing working hours and conditions that may impact service delivery commitments
Consumer Protection from Unfair Trading Regulations 2008: Protects consumers from unfair practices in service delivery (B2C context)
Consumer Contracts Regulations 2013: Specific rules for consumer contracts, including cancellation rights and information requirements
Alternative Dispute Resolution for Consumer Disputes Regulations 2015: Framework for resolving consumer disputes outside of court proceedings
Common Law Principles: Fundamental contract law principles including consideration, intention to create legal relations, capacity, and remedies for breach
