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Master Reseller Agreement
"I need a Master Reseller Agreement for my software company to appoint an exclusive distributor in Germany and Austria, with strong IP protection clauses and GDPR compliance requirements, to be effective from January 2025."
1. Parties: Identification of the supplier and reseller, including full legal names and registered addresses
2. Background: Context of the agreement, business relationship, and general intentions of the parties
3. Definitions: Key terms used throughout the agreement, including Products, Territory, and specific commercial terms
4. Appointment and Scope: Terms of appointment, whether exclusive or non-exclusive, and territorial scope
5. Reseller Obligations: Core responsibilities including marketing, minimum purchase requirements, and customer service standards
6. Supplier Obligations: Support, training, and product supply commitments
7. Ordering and Delivery: Process for ordering, delivery terms, and logistics arrangements
8. Prices and Payment: Pricing structure, payment terms, and invoicing requirements
9. Intellectual Property: IP rights, licensing of trademarks, and usage restrictions
10. Confidentiality: Protection of confidential information and trade secrets
11. Data Protection: GDPR compliance and data processing obligations
12. Term and Termination: Duration, renewal terms, and termination rights
13. Post-Termination: Obligations and rights after agreement ends
14. Liability and Indemnity: Limitation of liability and indemnification provisions
15. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Marketing and Promotion: Detailed marketing requirements and co-branding rules, used when specific marketing commitments are required
2. Service Level Requirements: Specific performance metrics and standards, used for technical products or services
3. Training Requirements: Detailed training obligations and certification requirements, used for complex products
4. Competition Restrictions: Non-compete and exclusivity provisions, used in exclusive relationships
5. Insurance Requirements: Specific insurance coverage requirements, used for high-value or high-risk products
6. Compliance with Laws: Specific regulatory compliance requirements, used when dealing with regulated products or markets
7. Export Control: Export restrictions and compliance requirements, used for international distribution
8. Warranty Support: Detailed warranty handling procedures, used for products with specific warranty requirements
9. Source Code Escrow: Software source code protection provisions, used for software distribution
1. Schedule 1 - Products: List of authorized products and their specifications
2. Schedule 2 - Territory: Detailed definition of authorized sales territory
3. Schedule 3 - Prices: Price lists and discount structures
4. Schedule 4 - Service Levels: Detailed service level requirements and metrics
5. Schedule 5 - Technical Requirements: Technical specifications and requirements for product handling
6. Schedule 6 - Trademark Guidelines: Guidelines for use of supplier's trademarks and branding
7. Schedule 7 - Reporting Templates: Required formats for regular reporting
8. Appendix A - Data Processing Agreement: GDPR-compliant data processing terms
9. Appendix B - Contact Details: Key contacts and escalation procedures
Authors
Technology & Software
Manufacturing
Consumer Goods
Electronics
Automotive
Industrial Equipment
Medical Devices
Telecommunications
Chemical Products
Professional Services
Retail
IT Hardware
Digital Services
Construction Materials
Pharmaceuticals
Legal
Sales
Commercial
Business Development
Operations
Finance
Compliance
Procurement
Partner Management
Distribution
Contract Administration
Risk Management
Chief Commercial Officer
Sales Director
Channel Manager
Business Development Manager
Legal Counsel
Commercial Director
Procurement Manager
Distribution Manager
Partner Account Manager
Chief Executive Officer
Contract Manager
Operations Director
Compliance Officer
Chief Financial Officer
Sales Operations Manager
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