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1. Service Levels: Specific performance metrics and standards, used when service quality needs to be quantitatively measured

2. Insurance: Insurance requirements, recommended when services involve significant risks or regulatory requirements

3. Non-Competition: Restrictions on competitive activities, relevant when service provider has access to sensitive business information

4. Non-Solicitation: Restrictions on hiring each other's personnel, important in professional services contexts

5. Compliance with Laws: Specific regulatory compliance obligations, necessary for regulated industries or specific service types

6. Audit Rights: Client's rights to audit service provider's performance and records, important for regulated services or critical business functions

7. Business Continuity: Disaster recovery and business continuity requirements, crucial for essential services

8. Assignment and Subcontracting: Rights and restrictions regarding transfer of obligations, important for complex service arrangements

1. Schedule 1 - Service Description: Detailed technical specification of services and deliverables

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Detailed service level requirements and measurement criteria

4. Schedule 4 - Data Processing Agreement: Detailed terms for personal data processing compliance with Swiss FADP

5. Schedule 5 - Contact Details: Key personnel and escalation contacts for both parties

6. Schedule 6 - Required Insurance Coverage: Specific insurance types and coverage amounts required

7. Appendix A - Form of Change Order: Template for documenting changes to services or commercial terms

8. Appendix B - Security Requirements: Detailed IT and physical security requirements if applicable