¶¶Òõ¶ÌÊÓƵ

1. Data Protection: Specific provisions for handling personal data, required if services involve data processing

2. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term agreements

3. Change Control: Process for making changes to services or agreement terms, useful for complex service relationships

4. Service Credits: Financial adjustments for service level failures, relevant for performance-critical services

5. Regulatory Compliance: Specific compliance obligations, necessary for regulated industries

6. Business Continuity: Disaster recovery and business continuation requirements, important for critical services

7. Security Requirements: Specific security protocols and requirements, necessary for services involving sensitive information

8. Training and Support: Requirements for training and ongoing support, relevant for complex service delivery

1. Schedule A - Service Specifications: Detailed description of specific services to be provided by each party

2. Schedule B - Service Levels: Detailed performance metrics and measurement criteria

3. Schedule C - Fee Schedule: Detailed pricing, payment terms, and rate cards

4. Schedule D - Key Personnel: List of key staff members responsible for service delivery

5. Schedule E - Technical Requirements: Technical specifications and requirements for service delivery

6. Appendix 1 - Contact Information: Contact details for key personnel and escalation paths

7. Appendix 2 - Required Insurance: Specific insurance requirements and coverage levels

8. Appendix 3 - Service Locations: Locations where services will be provided or received