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1. Insurance: Required when services involve significant risks or regulatory requirements for insurance coverage

2. Personnel: Needed when specific staff or key personnel are critical to service delivery

3. Change Control: Include when services are likely to require formal modification procedures

4. Audit Rights: Important when compliance verification or performance monitoring is required

5. Business Continuity: Necessary for critical services requiring disaster recovery planning

6. Anti-Bribery and Corruption: Include when services involve public sector or high-risk jurisdictions

7. Environmental Compliance: Required when services have environmental impacts or risks

8. Security Requirements: Include when services involve handling sensitive information or systems access

9. Dispute Resolution: Optional detailed procedures for handling disputes before litigation

1. Schedule 1 - Service Specifications: Detailed technical specifications of services provided by each party

2. Schedule 2 - Service Levels: Specific performance metrics and KPIs for each service

3. Schedule 3 - Charges and Payment: Detailed fee structures, rates, and payment mechanisms

4. Schedule 4 - Key Personnel: Names and roles of key staff members from each party

5. Schedule 5 - Data Processing Requirements: Specific data handling and protection requirements

6. Schedule 6 - Change Control Procedures: Detailed processes for implementing service changes

7. Schedule 7 - Exit Plan: Procedures for service transition upon agreement termination

8. Appendix A - Contact Details: Key contact information for both parties

9. Appendix B - Required Insurance Coverage: Specific insurance types and coverage levels required