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1. Parties: Identification of the service provider and client with full legal details
2. Background: Context of the agreement and brief description of the project scope
3. Definitions: Definitions of technical terms, service levels, and key concepts used in the agreement
4. Scope of Services: Detailed description of website development services to be provided
5. Service Level Requirements: Specific performance metrics, availability requirements, and response times
6. Development Process and Timeline: Project phases, milestones, and delivery schedule
7. Acceptance Testing: Procedures for testing deliverables and acceptance criteria
8. Client Responsibilities: Client obligations including providing content, approvals, and cooperation
9. Intellectual Property Rights: Ownership and licensing of website components, code, and content
10. Data Protection and Privacy: GDPR compliance and data handling requirements
11. Warranties and Service Credits: Quality guarantees and compensation for missed service levels
12. Term and Termination: Duration of agreement and termination provisions
13. Fees and Payment: Pricing, payment terms, and invoicing procedures
14. General Provisions: Standard legal clauses including governing law, notices, and entire agreement
1. Change Management: Procedures for handling change requests and modifications to scope - include if project scope might change
2. Security Requirements: Specific security standards and protocols - include for websites handling sensitive data
3. Disaster Recovery: Backup and recovery procedures - include for business-critical websites
4. Third-Party Integrations: Requirements for integration with external services - include if third-party services are involved
5. Training and Documentation: Requirements for user training and system documentation - include if client requires knowledge transfer
6. Post-Launch Support: Ongoing maintenance and support terms - include if post-launch services are needed
7. Performance Optimization: SEO and performance optimization requirements - include if specifically required
8. Content Management: Content creation and management responsibilities - include if content services are part of scope
1. Schedule 1 - Technical Specifications: Detailed technical requirements, features, and functionality specifications
2. Schedule 2 - Service Level Metrics: Detailed performance metrics, measurement methods, and reporting requirements
3. Schedule 3 - Project Timeline: Detailed project schedule with milestones and deliverable dates
4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, payment milestones, and additional costs
5. Schedule 5 - Testing Procedures: Detailed testing methodology and acceptance criteria
6. Appendix A - Design Requirements: Website design specifications, wireframes, and visual requirements
7. Appendix B - Content Guidelines: Content requirements, formatting standards, and submission procedures
8. Appendix C - Security Standards: Specific security requirements and compliance standards
Information Technology
E-commerce
Healthcare
Education
Financial Services
Retail
Professional Services
Manufacturing
Tourism
Media and Entertainment
Non-Profit
Public Sector
Telecommunications
Legal
Information Technology
Digital Operations
Procurement
Compliance
Project Management
Web Development
Quality Assurance
Information Security
Risk Management
Digital Marketing
Operations
IT Director
Chief Technology Officer
Project Manager
Web Development Manager
Legal Counsel
Procurement Manager
Digital Operations Manager
Website Manager
Technical Project Lead
Contract Administrator
Business Development Manager
Digital Marketing Manager
Information Security Officer
Compliance Officer
Operations Director
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