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Project Service Agreement
"I need a Project Service Agreement for an IT infrastructure upgrade project in Dubai, where we will be the service provider delivering cloud migration services to a government entity, with project completion scheduled for March 2025."
1. Parties: Identification of the contracting parties, including full legal names, addresses, and registration details as per UAE requirements
2. Background: Context of the agreement, project overview, and purpose of the engagement
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Scope of Services: Detailed description of the services to be provided, including deliverables and project phases
5. Term and Timeline: Duration of the agreement and key project milestones
6. Payment Terms: Fees, payment schedule, invoicing requirements, and payment conditions
7. Service Provider's Obligations: Key responsibilities and obligations of the service provider
8. Client's Obligations: Key responsibilities and obligations of the client
9. Change Management: Process for handling changes to scope, timeline, or deliverables
10. Intellectual Property Rights: Ownership and usage rights of project deliverables and pre-existing IP
11. Confidentiality: Protection of confidential information and trade secrets
12. Liability and Indemnification: Limitation of liability and indemnification obligations
13. Termination: Grounds for termination and consequences
14. Governing Law and Jurisdiction: UAE law as governing law and jurisdiction for disputes
15. General Provisions: Standard boilerplate clauses including notices, entire agreement, and amendments
1. Performance Guarantees: Include when specific performance levels need to be guaranteed with associated penalties
2. Insurance: Detailed insurance requirements when project involves significant risks or regulatory requirements
3. Force Majeure: Specific provisions for force majeure events and their handling
4. Data Protection: Include when personal data processing is involved in the project
5. Anti-Corruption: Specific anti-corruption provisions for high-value or government-related projects
6. Local Content Requirements: Include when project must comply with UAE local content requirements
7. Subcontracting: Include when subcontracting is anticipated or needs to be regulated
8. Environmental Compliance: Include for projects with environmental impact or requirements
1. Schedule 1 - Scope of Services: Detailed technical specifications and service requirements
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones
3. Schedule 3 - Project Timeline: Detailed project schedule, milestones, and delivery dates
4. Schedule 4 - Service Levels: Performance metrics and service level requirements
5. Schedule 5 - Key Personnel: List of key personnel and their roles in the project
6. Schedule 6 - Client Dependencies: List of items, information, or actions required from the client
7. Schedule 7 - Testing and Acceptance Criteria: Criteria and procedures for accepting deliverables
8. Schedule 8 - Forms and Templates: Standard forms for change requests, acceptance certificates, etc.
Authors
Information Technology
Construction
Engineering
Management Consulting
Professional Services
Oil & Gas
Healthcare
Real Estate Development
Telecommunications
Infrastructure
Manufacturing
Education
Financial Services
Legal
Procurement
Operations
Commercial
Finance
Project Management Office
Risk & Compliance
Business Development
Technical Services
Contract Administration
Legal Counsel
Contract Manager
Project Manager
Commercial Director
Chief Operating Officer
Procurement Manager
Business Development Manager
Operations Director
Risk Manager
Compliance Officer
Technical Director
Chief Financial Officer
Project Coordinator
Account Manager
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