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Virtual Assistant Intake Form
"I need a Virtual Assistant Intake Form for my small marketing consultancy in Cape Town, focusing on basic service requirements and data protection, with simplified payment terms for project-based work starting January 2025."
1. Client Information: Basic contact details and business information of the client including full name, business name, contact details, and preferred communication methods
2. Service Requirements: Detailed outline of the virtual assistant services needed, including specific tasks, skill requirements, and expected workload
3. Working Parameters: Preferred working hours, time zone considerations, response time expectations, and communication protocols
4. Access Requirements: List of systems, accounts, and tools that the virtual assistant will need access to, including any specific permissions
5. Data Processing Consent: POPIA-compliant consent section for processing personal information, including specific purposes and duration of data retention
6. Confidentiality Declaration: Statement regarding confidentiality expectations and handling of sensitive information
7. Budget Information: Client's budget range, preferred payment methods, and billing frequency preferences
8. Terms Acknowledgment: Client's acknowledgment of understanding and agreement to the terms of service
1. Team Integration: For clients who need the VA to work with existing team members, details about team structure and collaboration requirements
2. Project-Specific Requirements: For clients with specific projects or campaigns, detailed requirements and timelines for these specific initiatives
3. Training Preferences: If specific training will be provided to the VA, details about training requirements and availability
4. Performance Metrics: For clients wanting specific KPIs or performance measures, detailed metrics and reporting requirements
5. Emergency Protocol: For clients requiring emergency or urgent support, specific protocols and contact procedures for urgent situations
1. Schedule A: Task List: Detailed breakdown of specific tasks and responsibilities to be handled by the virtual assistant
2. Schedule B: Access Credentials Form: Secure form for recording necessary login credentials and access information
3. Schedule C: Rate Card: Detailed pricing structure and payment terms for different types of services
4. Appendix 1: Data Processing Agreement: POPIA-compliant agreement detailing how personal information will be processed and protected
5. Appendix 2: Confidentiality Agreement: Detailed confidentiality terms and non-disclosure provisions
6. Appendix 3: Systems and Tools Guide: List of required software, tools, and systems with setup instructions
Authors
Professional Services
Technology
E-commerce
Financial Services
Healthcare
Education
Real Estate
Consulting
Media and Entertainment
Non-profit Organizations
Retail
Marketing and Advertising
Legal Services
Manufacturing
Hospitality
Operations
Human Resources
Administration
Legal
Compliance
Finance
Project Management
Executive Support
Business Development
Information Technology
Business Owner
Executive Assistant
Office Manager
Operations Director
Project Manager
Human Resources Manager
Chief Executive Officer
Small Business Owner
Entrepreneur
Department Head
Administrative Manager
Virtual Assistant
Business Development Manager
Practice Manager
Operations Coordinator
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