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Virtual Assistant Intake Form Template for South Africa

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Key Requirements PROMPT example:

Virtual Assistant Intake Form

"I need a Virtual Assistant Intake Form for my small marketing consultancy in Cape Town, focusing on basic service requirements and data protection, with simplified payment terms for project-based work starting January 2025."

Document background
The Virtual Assistant Intake Form is designed for use in South Africa when initiating a professional relationship between clients and virtual assistant service providers. This document serves multiple purposes: it collects essential information about the client's business needs and preferences, establishes service parameters, ensures compliance with South African data protection laws (particularly POPIA), and creates a foundation for the service agreement. The form is typically used at the beginning of the engagement process and includes sections for client information, service requirements, data processing consent, and operational preferences. It's particularly important in the current digital business environment where remote work and virtual support services have become increasingly prevalent.
Suggested Sections

1. Client Information: Basic contact details and business information of the client including full name, business name, contact details, and preferred communication methods

2. Service Requirements: Detailed outline of the virtual assistant services needed, including specific tasks, skill requirements, and expected workload

3. Working Parameters: Preferred working hours, time zone considerations, response time expectations, and communication protocols

4. Access Requirements: List of systems, accounts, and tools that the virtual assistant will need access to, including any specific permissions

5. Data Processing Consent: POPIA-compliant consent section for processing personal information, including specific purposes and duration of data retention

6. Confidentiality Declaration: Statement regarding confidentiality expectations and handling of sensitive information

7. Budget Information: Client's budget range, preferred payment methods, and billing frequency preferences

8. Terms Acknowledgment: Client's acknowledgment of understanding and agreement to the terms of service

Optional Sections

1. Team Integration: For clients who need the VA to work with existing team members, details about team structure and collaboration requirements

2. Project-Specific Requirements: For clients with specific projects or campaigns, detailed requirements and timelines for these specific initiatives

3. Training Preferences: If specific training will be provided to the VA, details about training requirements and availability

4. Performance Metrics: For clients wanting specific KPIs or performance measures, detailed metrics and reporting requirements

5. Emergency Protocol: For clients requiring emergency or urgent support, specific protocols and contact procedures for urgent situations

Suggested Schedules

1. Schedule A: Task List: Detailed breakdown of specific tasks and responsibilities to be handled by the virtual assistant

2. Schedule B: Access Credentials Form: Secure form for recording necessary login credentials and access information

3. Schedule C: Rate Card: Detailed pricing structure and payment terms for different types of services

4. Appendix 1: Data Processing Agreement: POPIA-compliant agreement detailing how personal information will be processed and protected

5. Appendix 2: Confidentiality Agreement: Detailed confidentiality terms and non-disclosure provisions

6. Appendix 3: Systems and Tools Guide: List of required software, tools, and systems with setup instructions

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions





























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Relevant Industries

Professional Services

Technology

E-commerce

Financial Services

Healthcare

Education

Real Estate

Consulting

Media and Entertainment

Non-profit Organizations

Retail

Marketing and Advertising

Legal Services

Manufacturing

Hospitality

Relevant Teams

Operations

Human Resources

Administration

Legal

Compliance

Finance

Project Management

Executive Support

Business Development

Information Technology

Relevant Roles

Business Owner

Executive Assistant

Office Manager

Operations Director

Project Manager

Human Resources Manager

Chief Executive Officer

Small Business Owner

Entrepreneur

Department Head

Administrative Manager

Virtual Assistant

Business Development Manager

Practice Manager

Operations Coordinator

Industries






Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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