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Virtual Assistant Intake Form Template for Australia

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Key Requirements PROMPT example:

Virtual Assistant Intake Form

"I need a Virtual Assistant Intake Form for my small consulting business that will hire its first VA in March 2025, focusing on basic administrative tasks and email management, with standard privacy protections."

Document background
The Virtual Assistant Intake Form is a critical document used when establishing a new virtual assistance service relationship in Australia. It serves as the initial point of engagement between virtual assistant service providers and their clients, collecting essential information about service requirements, communication preferences, and authorization levels. This document ensures compliance with Australian legislation, including the Privacy Act 1988, Electronic Transactions Act 1999, and Australian Consumer Law. The form is designed to capture comprehensive information about the client's needs, establish service parameters, and document consent for data handling, while creating a foundation for the service relationship. It's particularly important in the current digital business environment where remote work and virtual services have become increasingly prevalent.
Suggested Sections

1. Client Information: Basic contact details and business information of the client

2. Service Requirements: Detailed description of virtual assistant services needed, including work hours, tasks, and priorities

3. Communication Preferences: Preferred methods and timing of communication, response time expectations

4. Access and Security: Required system access, login credentials, security protocols, and confidentiality requirements

5. Data Handling Consent: Client's consent for data collection, storage, and processing in compliance with Privacy Act 1988

6. Service Level Expectations: Expected turnaround times, availability requirements, and quality standards

7. Payment Information: Billing details, preferred payment methods, and billing cycle preferences

8. Emergency Contacts: Alternative contact persons and escalation procedures

9. Compliance Acknowledgment: Client's acknowledgment of privacy policies and data handling procedures

Optional Sections

1. Team Access Requirements: For clients requiring VA access for multiple team members

2. International Services: Additional requirements for clients needing services across different time zones or countries

3. Special Software Requirements: For clients requiring use of specific software or platforms

4. Intellectual Property Handling: Special requirements for handling client's intellectual property

5. Training Requirements: Specific training needs for the VA to handle client's tasks

6. Custom Reporting: Special reporting or documentation requirements

7. Confidentiality Agreement: Additional confidentiality terms for highly sensitive information

Suggested Schedules

1. Schedule A - Task List: Detailed breakdown of regular tasks and responsibilities

2. Schedule B - Access Credentials Form: Template for documenting various system access credentials

3. Schedule C - Rate Card: Detailed pricing structure for different types of services

4. Schedule D - Service Level Agreement: Specific metrics and standards for service delivery

5. Appendix 1 - Privacy Policy: Detailed privacy policy and data handling procedures

6. Appendix 2 - Software and Tools List: List of required software, tools, and access requirements

7. Appendix 3 - Emergency Procedures: Detailed procedures for handling urgent requests or issues

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions






























Clauses




























Relevant Industries

Professional Services

Technology

Healthcare

Real Estate

Financial Services

Education

E-commerce

Consulting

Legal Services

Creative Industries

Non-profit Organizations

Retail

Manufacturing

Hospitality

Relevant Teams

Operations

Administration

Human Resources

Legal

Compliance

Executive Support

Project Management

Business Development

Customer Service

Information Technology

Relevant Roles

Business Owner

Executive Assistant

Office Manager

Operations Director

Project Manager

Small Business Owner

Startup Founder

Department Head

Administrative Manager

Chief Executive Officer

Practice Manager

Business Development Manager

Human Resources Manager

Virtual Assistant

Productivity Consultant

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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