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1. Non-Compete: Restrictions on consultant's ability to work with competing clients, used when handling sensitive industry information

2. Crisis Management: Procedures for handling social media crises and emergency response, important for high-profile clients

3. Performance Metrics: Specific KPIs and performance measurement criteria, useful for results-based contracts

4. Training and Knowledge Transfer: Provisions for training client's staff, included when knowledge transfer is part of the scope

5. Content Approval Process: Detailed procedures for content approval, important for clients requiring strict oversight

6. Subcontracting: Terms governing the use of subcontractors, needed if the consultant may delegate work

7. Insurance Requirements: Specific insurance coverage requirements, important for high-value contracts

8. Brand Guidelines Compliance: Specific requirements for adhering to client's brand guidelines, important for brand-sensitive clients

1. Schedule A - Service Level Agreement: Detailed breakdown of service levels, response times, and performance metrics

2. Schedule B - Fee Structure: Detailed breakdown of fees, including hourly rates, project-based fees, and additional services pricing

3. Schedule C - Platforms and Accounts: List of social media platforms and accounts covered under the agreement

4. Schedule D - Approved Content Guidelines: Specific guidelines for content creation and posting

5. Schedule E - Reporting Templates: Templates and formats for regular reporting and analytics

6. Appendix 1 - Data Processing Agreement: Detailed terms for handling personal data in compliance with POPIA

7. Appendix 2 - Emergency Contact Protocol: List of key contacts and procedures for emergency situations

8. Appendix 3 - Brand Guidelines: Client's brand guidelines and social media voice requirements