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The Customer Credit Agreement is a fundamental document used in South African financial transactions when a credit provider extends credit facilities to customers. This agreement must strictly comply with the National Credit Act 34 of 2005 and related regulations, which provide comprehensive consumer protection in credit matters. The document is essential for any business offering credit facilities, including banks, retailers, and other financial service providers. It details the credit facility's terms, interest rates, fees, repayment schedules, and both parties' rights and obligations. The agreement must include mandatory disclosures required by South African law and be written in plain language accessible to consumers. It serves both as a legal record of the credit arrangement and as a compliance document demonstrating adherence to regulatory requirements.

1. Parties: Details of the Credit Provider and the Customer, including registration/ID numbers and addresses

2. Background: Context of the agreement and purpose of the credit facility

3. Definitions: Definitions of key terms used in the agreement, including statutory terms from the National Credit Act

4. Credit Facility Details: Specific details of the credit facility including credit limit, interest rate, and repayment terms

5. Fees and Charges: Breakdown of all applicable fees, charges, and interest rates as required by the NCA

6. Repayment Terms: Details of repayment schedule, method of payment, and payment allocation

7. Credit Provider's Rights and Obligations: Legal obligations and rights of the credit provider under the NCA

8. Customer's Rights and Obligations: Legal obligations and rights of the customer, including statutory rights under the NCA

9. Default and Enforcement: Consequences of default and enforcement procedures compliant with the NCA

10. Statements and Notifications: Requirements for account statements and important notifications

11. Termination: Conditions and processes for termination of the agreement

12. General Terms: Standard legal provisions including notices, amendments, and governing law