¶¶Òõ¶ÌÊÓÆµ

Customer Credit Agreement Template for England and Wales

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Customer Credit Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Customer Credit Agreement

"I need a Customer Credit Agreement for a retail store credit card with a £5,000 limit, including specific provisions for online purchases and contactless payments, to be implemented by March 2025."

Document background
The Customer Credit Agreement is a fundamental document in consumer finance transactions under English and Welsh law. It is used when a financial institution or credit provider extends credit facilities to individual customers. The agreement must comply with strict regulatory requirements set out in the Consumer Credit Act 1974 and FCA regulations. It includes essential information about credit terms, costs, repayment schedules, and consumer rights, including the right of withdrawal and early repayment. This document is crucial for ensuring transparency in consumer lending and protecting both lender and borrower interests.
Suggested Sections

1. Parties: Identification of the credit provider and the customer

2. Background: Context of the agreement and purpose of the credit

3. Definitions: Key terms used throughout the agreement

4. Credit Amount and Terms: Principal amount, interest rate, APR, and repayment terms

5. Repayment Provisions: Payment schedule, methods, and dates

6. Default Provisions: Consequences of missed payments and default procedures

7. Termination Rights: Circumstances and procedures for ending the agreement

8. Right of Withdrawal: Customer's statutory right to withdraw from the agreement within 14 days

9. Early Repayment: Terms and conditions for early repayment of the credit

10. Complaints Procedure: Process for handling customer complaints and FOS referral rights

Optional Sections

1. Security Provisions: Details of any security required, used when credit is secured against assets

2. Insurance Requirements: Mandatory insurance provisions when insurance is required as part of the credit agreement

3. Additional Borrower Provisions: Terms applying to multiple borrowers when there are joint borrowers

4. Broker Provisions: Terms relating to credit broker involvement when a broker arranged the credit

Suggested Schedules

1. Payment Schedule: Detailed breakdown of payment amounts and dates

2. Pre-Contract Information: Standard European Consumer Credit Information (SECCI)

3. Security Details: Description of any security provided (if applicable)

4. Statement of Data Protection: Details of how personal data will be processed under UK GDPR

5. Key Information Summary: Summary of key financial terms including APR, total amount payable, and payment schedule

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions































Clauses



























Relevant Industries
Relevant Teams
Relevant Roles
Industries

Consumer Credit Act 1974: Primary legislation governing consumer credit agreements in the UK, establishing the fundamental framework for credit regulation

Financial Services and Markets Act 2000: Key legislation establishing the regulatory framework for financial services in the UK, including consumer credit activities

Consumer Rights Act 2015: Legislation covering consumer rights and unfair terms in contracts, including credit agreements

Consumer Protection from Unfair Trading Regulations 2008: Regulations protecting consumers from unfair commercial practices, including in credit agreements

Financial Services Act 2012: Legislation that reformed the financial regulatory structure and created the Financial Conduct Authority (FCA)

FCA Consumer Credit Sourcebook (CONC): Detailed regulatory requirements and guidance for consumer credit firms, including specific rules for credit agreements

FCA Handbook: Comprehensive set of rules and guidance for regulated firms, including specific provisions for consumer credit

Consumer Credit (Disclosure of Information) Regulations 2010: Specific requirements for what information must be disclosed to consumers in credit agreements

Consumer Credit (Agreements) Regulations 2010: Detailed requirements for the form and content of consumer credit agreements

Consumer Credit (Early Settlement) Regulations 2004: Rules governing early repayment rights and calculation of settlement figures

Pre-contractual Information Requirements: Mandatory information that must be provided to customers before entering into a credit agreement

APR Calculation Requirements: Rules for calculating and displaying the Annual Percentage Rate of charge in credit agreements

Right of Withdrawal: Consumer's right to withdraw from the credit agreement within 14 days without giving any reason

Data Protection Requirements: Compliance with UK GDPR and Data Protection Act 2018 for handling customer personal data

Unfair Contract Terms Provisions: Requirements ensuring terms in credit agreements are fair and transparent to consumers

Creditworthiness Assessment: Mandatory requirements for assessing customer creditworthiness before entering into credit agreement

Complaints Handling Procedures: Required procedures for handling customer complaints and providing information about the Financial Ombudsman Service

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Simple Money Lending Agreement

find out more

Simple Line Of Credit Agreement

find out more

Money Lending Agreement

find out more

Inter Credit Agreement

find out more

Home Equity Line Of Credit Agreement

find out more

Home Equity Line Agreement

find out more

Credit Hire Agreement

find out more

Credit Application And Agreement

find out more

Credit Agreement Contract

find out more

Company Credit Card Agreement

find out more

Warehouse Line Of Credit Agreement

An English law agreement establishing a revolving credit facility secured against warehouse inventory.

find out more

Model Credit Agreement

A standardized lending agreement template governed by English and Welsh law, establishing terms and conditions between lenders and borrowers.

find out more

Home Equity Line Of Credit Modification Agreement

An English law agreement modifying terms of an existing Home Equity Line of Credit between lender and borrower.

find out more

Car Note Agreement

A legally binding vehicle financing agreement under English and Welsh law that establishes loan terms and security interest in a vehicle.

find out more

Standard Trade Credit Agreement

A legal agreement governing trade credit arrangements between businesses, compliant with English and Welsh law.

find out more

Credit Partner Agreement

A contract under English and Welsh law establishing terms for credit service partnerships between financial institutions and partner organizations.

find out more

Secured Line Of Credit Agreement

A UK-governed agreement establishing a revolving credit facility secured against specified collateral, setting out terms for borrowing, security, and repayment.

find out more

Home Credit Agreement

A regulated consumer credit agreement under English and Welsh law for home-collected credit, detailing loan terms and collection arrangements.

find out more

Customer Credit Agreement

A regulated agreement under English and Welsh law establishing terms for consumer credit provision, compliant with UK consumer credit legislation.

find out more

Credit Facility Term Sheet

A preliminary document under English and Welsh law outlining key terms and conditions of a proposed credit facility arrangement.

find out more

Unsecured Credit Agreement

A legally binding agreement under English and Welsh law establishing terms for providing credit without collateral security.

find out more

Pro Forma Credit Agreement

A standardized lending agreement template governed by English and Welsh law, establishing terms and conditions for credit facilities.

find out more

Development Credit Agreement

A legal agreement governed by English and Welsh law that establishes terms for providing credit facilities for development projects.

find out more

Cash Credit Agreement

A legally binding agreement under English and Welsh law establishing terms for a revolving credit facility between a lender and borrower.

find out more

Secured Credit Agreement

An English law agreement documenting a credit facility secured against specified assets, detailing loan terms, security arrangements, and enforcement rights.

find out more

Promissory Note Credit Agreement

A legally binding credit agreement incorporating a promissory note, governed by English and Welsh law, documenting loan terms and repayment obligations.

find out more

General Credit Agreement

A legally binding agreement under English and Welsh law establishing terms for credit provision between lender and borrower.

find out more

Credit Card Responsibility Agreement

A legally binding agreement under English and Welsh law establishing terms and responsibilities between credit card issuers and cardholders.

find out more

Voluntary Credit Agreement

A legally binding agreement under English and Welsh law establishing terms for voluntary credit provision between lender and borrower.

find out more

Running Account Credit Agreement

A legally binding agreement under English and Welsh law establishing terms for revolving credit facilities between creditor and debtor.

find out more

Fixed Sum Credit Agreement

A regulated consumer credit contract under English and Welsh law for lending a fixed sum with specified repayment terms.

find out more

Instalment Credit Agreement

A regulated agreement under English and Welsh law setting out terms for credit repayment in fixed instalments.

find out more

Credit And Security Agreement

An English law agreement combining credit facility terms with security arrangements to protect the lender's interests.

find out more

30 Day Credit Agreement

A legally binding agreement under English and Welsh law establishing terms for 30-day credit facilities between parties.

find out more

Standby Credit Agreement

An English law agreement establishing a contingent payment obligation from a financial institution to a beneficiary, subject to specified terms and conditions.

find out more

Term Loan Credit Agreement

An English law-governed agreement establishing terms and conditions for a fixed-term loan between lender and borrower.

find out more

Letter Of Credit Reimbursement Agreement

A contract governed by English and Welsh law that establishes terms for reimbursing banks for Letter of Credit payments.

find out more

Business Credit Agreement

A legally binding agreement under English and Welsh law establishing terms for business credit facilities between a lender and business borrower.

find out more

Creditor Agreement

A legally binding agreement under English and Welsh law that establishes terms between creditors and debtors, including loan terms, security arrangements, and parties' rights and obligations.

find out more

Credit Note Agreement

A legally binding agreement under English and Welsh law that formalizes the terms and conditions of issuing a credit note between parties.

find out more

Credit Application Agreement

A legally binding agreement under English and Welsh law that sets out terms for credit provision between a lender and borrower.

find out more

Revolving Line Of Credit Agreement

An English law agreement establishing a flexible credit facility allowing repeated borrowing up to a set limit.

find out more

Term Facility Agreement

An English law-governed agreement setting out terms and conditions for a fixed-term loan facility between lender and borrower.

find out more

Credit Purchase Agreement

An English law agreement setting out terms for financing the purchase of goods or services through credit arrangements.

find out more

Consumer Credit Contract

A regulated agreement under English and Welsh law establishing terms for consumer credit provision between a lender and borrower.

find out more

Letter Of Credit Agreement

A legally binding agreement under English and Welsh law governing the issuance and terms of a Letter of Credit between banks and trading parties.

find out more

Consumer Credit Agreement

A regulated agreement under English and Welsh law establishing terms for consumer credit provision between a lender and borrower.

find out more

Funds Transfer Agreement

A legal agreement governed by English and Welsh law establishing terms and conditions for the transfer of funds between parties.

find out more

Credit Facilities Agreement

An English law agreement setting out terms and conditions for provision of credit facilities between lender(s) and borrower(s).

find out more

Credit Sale Agreement

An English law agreement for the sale of goods where the buyer pays in installments, with immediate transfer of title.

find out more

Credit Assignment Agreement

A legal document under English and Welsh law that transfers credit rights from one party to another, specifying terms, conditions, and consideration.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

³Ò±ð²Ô¾±±ð’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.