Restaurant Staff Evaluation Form

Restaurant Staff Evaluation Form Template for United States

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Key Requirements PROMPT example:

"I need a Restaurant Staff Evaluation Form for a high-end fine dining establishment with 50+ employees, focusing heavily on customer service excellence and wine knowledge, while including specific sections for both front-of-house and kitchen staff performance metrics."

Document background

The Restaurant Staff Evaluation Form is an essential human resources tool designed for use in the United States food service industry. This document should be used regularly (typically quarterly or bi-annually) to assess employee performance, document progress, and set future goals. The form includes comprehensive evaluation criteria covering various aspects of restaurant operations, from customer service to food safety compliance, while ensuring adherence to federal and state labor laws. It serves multiple purposes: performance documentation, professional development planning, wage review support, and compliance documentation. The evaluation form is structured to provide objective, non-discriminatory assessments while incorporating industry-specific metrics relevant to restaurant operations. Implementation requires careful consideration of EEOC guidelines, ADA requirements, and state-specific employment regulations.

Suggested Sections

1. Employee Information: Basic details including employee name, position, department, hire date, and evaluation period

2. Performance Rating Scale: Clear explanation of the rating system used (e.g., 1-5 scale, with definitions for each rating level)

3. Core Competencies Evaluation: Assessment of fundamental skills such as reliability, punctuality, teamwork, and communication

4. Job-Specific Skills: Evaluation of role-specific technical skills and knowledge

5. Customer Service Performance: Assessment of interaction with customers, handling complaints, and service quality

6. Food Safety and Sanitation: Evaluation of compliance with health codes and maintaining cleanliness standards

7. Goals and Objectives Review: Assessment of progress on previously set goals and setting new objectives

8. Overall Performance Summary: General assessment and final rating of employee's overall performance

9. Comments Section: Space for both manager and employee comments

10. Acknowledgment and Signatures: Space for employee and evaluator signatures, dates, and acknowledgment of review

Optional Sections

1. Leadership Skills: For supervisory positions - evaluates ability to manage team, delegate tasks, and provide guidance

2. Beverage Service Compliance: For bars/alcohol service - assessment of alcohol service compliance and certification maintenance

3. Training and Development: Section for tracking completed training programs and identifying future training needs

4. Cash Handling Performance: For positions handling money - evaluation of accuracy and compliance with cash handling procedures

5. Menu Knowledge: For servers and kitchen staff - assessment of menu familiarity and ability to describe/prepare items

6. Equipment Operation: For kitchen staff - evaluation of proper use and maintenance of kitchen equipment

7. Sales Performance: For servers/bartenders - analysis of upselling abilities and sales metrics

8. Language Skills: For establishments requiring multiple language proficiency - assessment of language abilities

Suggested Schedules

1. Performance Metrics Sheet: Detailed breakdown of quantitative performance indicators (sales figures, customer feedback scores, etc.)

2. Job Description: Current job description against which performance is measured

3. Previous Goals Sheet: List of goals set in previous evaluation period and their outcomes

4. Training Record: Documentation of completed training programs and certifications

5. Customer Feedback Summary: Compilation of customer feedback and ratings during the evaluation period

6. Incident Report Summary: Summary of any workplace incidents or disciplinary actions during the evaluation period

7. Self-Evaluation Form: Employee's self-assessment form completed prior to evaluation meeting

Authors

Alex Denne

Head of Growth (Open Source Law) @ ��Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

Relevant legal definitions

Clauses

Relevant Industries

Food Service

Hospitality

Restaurant Industry

Fast Food

Fine Dining

Casual Dining

Catering Services

Hotel Restaurants

Bar and Beverage Service

Food and Beverage Industry

Relevant Teams

Human Resources

Kitchen Operations

Front of House

Back of House

Bar Operations

Guest Services

Quality Control

Training and Development

Management

Administration

Relevant Roles

Restaurant Manager

Assistant Manager

Head Chef

Sous Chef

Line Cook

Prep Cook

Server

Host/Hostess

Bartender

Busser

Dishwasher

Food Runner

Kitchen Manager

Shift Supervisor

Sommelier

Maitre d'

Barback

Drive-Thru Operator

Delivery Driver

Catering Coordinator

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