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Retainer For Services Agreement
"I need a Retainer For Services Agreement under Singapore law for my IT consulting firm to provide ongoing technical support and maintenance services to a multinational client, with monthly retainer fees of SGD 15,000 and specific service level agreements for response times, starting from March 2025."
1. Parties: Identification and details of the service provider and client
2. Background: Context of the agreement and relationship between parties
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Fees and Payment Terms: Retainer amount, payment schedule, and billing procedures
7. Obligations of the Parties: Rights and responsibilities of both parties
8. Confidentiality: Protection of confidential information and trade secrets
9. Termination: Conditions and procedures for ending the agreement
10. Governing Law and Jurisdiction: Specification of Singapore law and jurisdiction
1. Non-Compete: Restrictions on competitive activities when protecting business interests is crucial
2. Service Levels: Specific performance metrics and standards for technical or measurable services
3. Intellectual Property: Ownership and rights to created works when creative or technical outputs are involved
4. Data Protection: PDPA compliance requirements when personal data processing is involved
5. Force Majeure: Provisions for unforeseeable circumstances preventing contract performance
6. Insurance: Insurance requirements and coverage specifications when specific risks need to be managed
1. Schedule 1 - Scope of Services: Detailed breakdown of services to be provided under the retainer
2. Schedule 2 - Fee Schedule: Detailed breakdown of retainer fees, payment structure, and additional charges
3. Schedule 3 - Service Level Agreement: Specific performance metrics, response times, and service requirements
4. Schedule 4 - Key Personnel: List of key team members, their roles, and contact information
5. Schedule 5 - Reporting Requirements: Format and frequency of progress reports and performance metrics
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