The Hotel Liability Waiver is an essential legal document for hospitality establishments operating in Saudi Arabia, designed to establish clear boundaries of liability between hotels and their guests. This document becomes necessary upon guest check-in and covers various aspects of the hotel stay, including use of facilities, personal property storage, and participation in hotel activities. The waiver must comply with Saudi Arabian law, including Sharia principles and consumer protection regulations, while providing adequate protection for hotel establishments. It serves as a crucial risk management tool, particularly important in the context of Saudi Arabia's growing tourism sector and the kingdom's Vision 2030 initiatives to expand hospitality services. The document needs regular updates to reflect changing regulations and industry standards in the Saudi hospitality sector.
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1. Parties: Identification of the hotel establishment and the guest(s) signing the waiver
2. Background: Context of the waiver, explaining its purpose and the nature of the hotel stay
3. Definitions: Key terms used throughout the document, including 'Services', 'Premises', 'Personal Property', and 'Force Majeure'
4. Acknowledgment of Risks: Guest's confirmation of understanding the inherent risks of staying at and using hotel facilities
5. Scope of Waiver: Specific activities, areas, and services covered by the liability waiver
6. Guest Obligations: Guest responsibilities and required conduct during the stay
7. Liability Limitations: Specific limitations on hotel's liability in accordance with Saudi law
8. Emergency Procedures: Guest acknowledgment of understanding emergency protocols and procedures
9. Personal Property: Provisions regarding guest belongings and hotel safe usage
10. Governing Law: Confirmation of Saudi law application and Sharia compliance
11. Signature Block: Space for guest signature, date, and witness if required
1. Special Activities Waiver: Additional waiver for hotels offering special activities like spa services, sports facilities, or recreational activities
2. Medical Conditions Declaration: For hotels with health facilities or in cases where medical conditions might affect guest safety
3. Child Supervision: Additional provisions for families traveling with children, particularly for hotels with children's facilities
4. Photography Consent: For hotels that may take photos during events or in public areas
5. COVID-19 Protocols: Special health and safety protocols during pandemic conditions
6. Third-Party Services: Waiver provisions for services provided by third-party vendors within the hotel
7. Vehicle Parking: Additional provisions for hotels offering parking services
1. Schedule A - Specific Facilities: List of specific hotel facilities covered by the waiver
2. Schedule B - House Rules: Detailed hotel rules and regulations that guests must comply with
3. Schedule C - Emergency Procedures: Detailed emergency protocols and evacuation procedures
4. Appendix 1 - Safe Usage Guidelines: Instructions for using in-room safes and valuable storage
5. Appendix 2 - Facility Operating Hours: Operating hours and access restrictions for various hotel facilities
6. Appendix 3 - Contact Information: Emergency contacts and important hotel department numbers
Relevant legal definitions
Clauses
Relevant Industries
Hospitality
Tourism
Travel
Leisure
Entertainment
Food and Beverage
Events and Conferences
Accommodation Services
Relevant Teams
Legal
Front Office
Guest Relations
Risk Management
Operations
Compliance
Security
Guest Services
Facilities Management
Corporate Affairs
Relevant Roles
Hotel General Manager
Front Office Manager
Legal Counsel
Risk Management Officer
Guest Relations Manager
Operations Director
Compliance Officer
Security Manager
Guest Services Supervisor
Facilities Manager
Recreation Manager
Corporate Counsel
Hotel Owner
Property Manager
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