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1. Insurance: Required when services involve significant risks or regulatory requirements mandate insurance

2. Compliance with Laws: Detailed section needed when services are in regulated industries or involve specific regulatory requirements

3. Personnel: Important when service delivery involves dedicated staff or on-site work

4. Security Requirements: Necessary when services involve access to sensitive systems or facilities

5. Business Continuity: Required when service disruption could significantly impact client operations

6. Anti-Corruption: Detailed section needed when dealing with government contracts or international services

7. Environmental Compliance: Required when services have environmental impacts or for sustainability commitments

8. Import/Export Control: Necessary when services involve cross-border elements or technology transfer

1. Schedule 1 - Standard Statement of Work Template: Template format for all future SOWs under the MSA

2. Schedule 2 - Service Level Agreement: Detailed service levels, measurement criteria, and remedies

3. Schedule 3 - Rate Card: Standard rates for services and personnel categories

4. Schedule 4 - Change Control Procedure: Process for managing changes to services or SOWs

5. Schedule 5 - Security Policies: Detailed security requirements and procedures

6. Schedule 6 - Approved Subcontractors: List of pre-approved subcontractors if applicable

7. Appendix A - Initial Statement of Work: First SOW to be executed under the MSA

8. Appendix B - Contact Details: Key personnel and contact information for both parties