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Master Service Agreement And Statement Of Work
"I need a Master Service Agreement and Statement of Work for my IT consulting company based in Lagos to provide software development and maintenance services to a multinational bank, with specific provisions for data protection and cybersecurity compliance under Nigerian law."
1. Parties: Identification and details of the contracting parties, including registered addresses and company registration numbers
2. Background: Context of the agreement, relationship between parties, and general purpose of the MSA and SOW structure
3. Definitions and Interpretation: Detailed definitions of terms used throughout the agreement and rules of interpretation
4. Term and Termination: Duration of the MSA, renewal provisions, and circumstances for termination
5. Services Framework: General framework for how services will be requested, approved, and delivered through SOWs
6. Statement of Work Process: Process for creating, approving, and executing individual SOWs
7. Payment Terms: General payment provisions, including invoicing, payment methods, and currencies
8. Service Provider Obligations: Core obligations of the service provider, including quality standards and performance requirements
9. Client Obligations: Core obligations of the client, including cooperation and access requirements
10. Intellectual Property Rights: Ownership and licensing of pre-existing and created IP
11. Confidentiality: Protection and handling of confidential information
12. Data Protection and Privacy: Compliance with NDPR and data handling requirements
13. Liability and Indemnification: Limitation of liability and indemnification obligations
14. Force Majeure: Provisions for handling events beyond parties' control
15. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law
16. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Insurance Requirements: Detailed insurance obligations - include when services involve significant risks or on-site work
2. Information Security: Specific information security requirements - include for technology or data-intensive services
3. Business Continuity: Business continuity and disaster recovery requirements - include for critical services
4. Compliance with Anti-Corruption Laws: Detailed anti-corruption provisions - include for high-value contracts or government-related work
5. Environmental Compliance: Environmental protection obligations - include for services with environmental impact
6. Local Content Requirements: Nigerian local content requirements - include for oil & gas or regulated industries
7. Personnel and Subcontractors: Detailed requirements for service provider's team - include when specific expertise or clearance is required
8. Change Control: Formal change management process - include for complex or long-term services
1. Schedule 1 - Standard SOW Template: Template for creating individual Statements of Work
2. Schedule 2 - Service Levels: Detailed service levels and performance metrics
3. Schedule 3 - Rate Card: Standard rates for services and personnel categories
4. Schedule 4 - Key Personnel: Details of key team members and their roles
5. Schedule 5 - Technical Requirements: Technical specifications and standards for service delivery
6. Schedule 6 - Security Requirements: Detailed security protocols and requirements
7. Schedule 7 - Approved Subcontractors: List of pre-approved subcontractors if applicable
8. Appendix A - Contact Details: Key contacts and escalation matrix for both parties
9. Appendix B - Required Insurance Coverage: Detailed insurance requirements and minimum coverage levels
Authors
Information Technology
Oil and Gas
Professional Services
Manufacturing
Telecommunications
Financial Services
Construction
Healthcare
Energy
Mining
Consulting
Education
Logistics and Supply Chain
Real Estate
Legal
Procurement
Finance
Operations
Commercial
Risk and Compliance
Business Development
Project Management Office
Supply Chain
Account Management
Executive Leadership
Legal Counsel
Contract Manager
Procurement Manager
Project Manager
Commercial Director
Chief Financial Officer
Operations Director
Business Development Manager
Risk Manager
Compliance Officer
General Manager
Managing Director
Chief Executive Officer
Supply Chain Manager
Account Manager
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