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1. Parties: Identifies the service provider and client company, including their complete legal names, registration numbers, and registered addresses
2. Background: Outlines the context of the agreement and the parties' intentions
3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes interpretation rules
4. Scope of Services: Detailed description of services to be provided, including deliverables and performance standards
5. Term and Commencement: Specifies the duration of the agreement and start date
6. Service Provider's Obligations: Lists the specific duties and responsibilities of the service provider
7. Client's Obligations: Details the responsibilities and commitments of the client company
8. Fees and Payment Terms: Specifies service fees, payment schedule, invoicing process, and any applicable taxes
9. Performance Standards: Establishes key performance indicators and service level requirements
10. Intellectual Property Rights: Addresses ownership and usage rights of any IP created or used during service provision
11. Confidentiality: Defines confidential information and establishes protection obligations
12. Data Protection: Ensures compliance with Philippine Data Privacy Act requirements
13. Liability and Indemnification: Sets out liability limitations and indemnification obligations
14. Termination: Specifies termination grounds and procedures
15. Post-Termination Obligations: Outlines obligations that survive contract termination
16. General Provisions: Standard legal clauses including notices, amendments, governing law, etc.
1. Insurance: Required when services involve significant risks or regulatory requirements for insurance coverage
2. Anti-Corruption Compliance: Necessary when dealing with government entities or high-value contracts
3. Force Majeure: Important for long-term services or where external factors could significantly impact performance
4. Non-Competition: Included when service provider has access to sensitive business information or clients
5. Assignment and Subcontracting: Needed when there's possibility of service provider delegating work
6. Dispute Resolution: Optional detailed procedures for handling disputes, including mediation or arbitration
7. Business Continuity: Required for critical services or when regulatory compliance demands it
8. Training and Support: Included when service involves knowledge transfer or ongoing support
1. Schedule 1 - Service Specifications: Detailed technical specifications and scope of services
2. Schedule 2 - Service Levels: Specific performance metrics, KPIs, and measurement methods
3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, pricing structure, and payment terms
4. Schedule 4 - Key Personnel: List of key staff members responsible for service delivery
5. Schedule 5 - Implementation Timeline: Project milestones and delivery schedule
6. Appendix A - Data Processing Agreement: Required when personal data processing is involved
7. Appendix B - Security Requirements: IT and physical security requirements if applicable
8. Appendix C - Compliance Requirements: Industry-specific regulatory compliance requirements
Information Technology
Business Process Outsourcing
Professional Services
Management Consulting
Facilities Management
Engineering Services
Healthcare Services
Construction
Maintenance Services
Marketing and Advertising
Financial Services
Transportation and Logistics
Security Services
Educational Services
Environmental Services
Legal
Procurement
Operations
Commercial
Finance
Compliance
Risk Management
Business Development
Project Management
Account Management
Service Delivery
Corporate Governance
Legal Counsel
Contract Manager
Chief Executive Officer
Chief Operating Officer
Procurement Manager
Business Development Manager
Operations Director
Commercial Director
Project Manager
Risk Manager
Compliance Officer
Chief Financial Officer
Account Manager
Service Delivery Manager
Corporate Secretary
General Manager
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