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1. Sender's Details: Full name, address, contact information, and customer reference number if applicable
2. Recipient's Details: Name of the establishment, complete address, and department/person responsible for handling complaints
3. Date: Date when the letter is written
4. Subject Line: Clear indication that this is a complaint about food quality
5. Purchase Details: Date and time of purchase, receipt number, specific items purchased, and cost
6. Description of Issue: Detailed explanation of the food quality problem, including specific issues found
7. Impact: Description of how the poor food quality affected you or others
8. Previous Contact: Details of any previous attempts to resolve the issue with the establishment
9. Requested Resolution: Clear statement of what resolution you are seeking
10. Closing: Professional closing with timeline for expected response
1. Health Impact Statement: Include if the food quality issue resulted in illness or health concerns
2. Legal Rights Reference: Include references to specific consumer protection laws if previous attempts at resolution have failed
3. Third Party Testing: Include if food samples were tested by independent laboratories
4. Witness Statements: Include if others were present and witnessed the food quality issues
5. Social Media Impact: Include if the issue has gained public attention through social media or other platforms
1. Purchase Receipt: Copy of the original receipt or proof of purchase
2. Photographic Evidence: Photos or videos documenting the food quality issues
3. Medical Records: If applicable, medical documentation of any illness caused by the food
4. Previous Correspondence: Copies of any previous emails, messages, or letters regarding the issue
5. Food Sample Test Results: If applicable, documentation from food quality testing
Food Service
Restaurant Industry
Retail
Food Manufacturing
Hospitality
Consumer Goods
Food Distribution
Catering Services
Quick Service Restaurants
Fine Dining
Customer Relations
Quality Assurance
Legal
Operations
Food Safety
Consumer Affairs
Risk Management
Regulatory Compliance
Public Relations
Customer Experience
Restaurant Manager
Food Safety Officer
Quality Assurance Manager
Customer Service Representative
Food and Beverage Director
Operations Manager
Compliance Officer
Legal Counsel
Consumer Relations Manager
Restaurant Owner
Food Service Supervisor
Public Health Inspector
Customer Experience Manager
Risk Management Officer
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