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A Letter of Complaint to a GP Surgery is a formal document used when a patient needs to register a grievance about medical care, treatment, or service received at a general practice facility in the Philippines. This document type is crucial in the Philippine healthcare system, where patient rights are protected under various regulations including the Medical Act of 1959 and the Universal Health Care Act. The letter should be used when informal resolution attempts have been unsuccessful or when the severity of the issue requires formal documentation. It typically includes detailed information about the incident, relevant medical history, impact on the patient, and desired resolution. The document must comply with Philippine healthcare regulations and data privacy laws, particularly when handling sensitive medical information. It serves as an official record and may be used in further proceedings with regulatory bodies or medical boards if escalation becomes necessary.

1. Sender's Details: Full name, address, contact information, and patient ID number if applicable

2. Recipient's Details: Name of the GP surgery, complete address, and if possible, specific department or person responsible

3. Date: Current date when the complaint letter is written

4. Subject Line: Clear indication that this is a formal complaint, including relevant reference numbers if any

5. Introduction: Brief statement identifying yourself as a patient and the general nature of the complaint

6. Incident Details: Specific details of the incident(s) including dates, times, and locations of the events in question

7. Impact Statement: Description of how the incident has affected you physically, emotionally, or financially

8. Previous Communications: Reference to any previous attempts to resolve the issue

9. Requested Resolution: Clear statement of what action or outcome you are seeking

10. Closing Statement: Professional closing including expected timeframe for response and your intention to escalate if necessary

11. Signature: Your full name and signature