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1. Migration Services: Used when specific migration or knowledge transfer services are required to transition to permanent arrangements

2. Third Party Contracts: Include when services involve management or assignment of third party contracts

3. Business Continuity: Required for critical services requiring disaster recovery and business continuity planning

4. Regulatory Compliance: Include for regulated industries or when specific compliance obligations need to be addressed

5. Step-In Rights: Used in critical service arrangements where service recipient needs right to take over service provision

6. Exit Management: Detailed exit procedures for complex transitions or where significant handover is required

7. Insurance: Specific insurance requirements beyond standard coverage

8. Parent Company Guarantee: Include when additional financial security is required from provider's parent company

1. Schedule 1 - Services Description: Detailed description of each service, including scope, deliverables, and exclusions

2. Schedule 2 - Service Levels and KPIs: Detailed service level requirements, measurement methods, and remedies for failure

3. Schedule 3 - Fees and Charges: Detailed pricing structure, including unit costs, volume bands, and special charges

4. Schedule 4 - Governance Procedures: Detailed governance framework, meeting schedules, and escalation procedures

5. Schedule 5 - Key Personnel: List of key personnel from both parties, their roles and responsibilities

6. Schedule 6 - Technical Requirements: Technical specifications, systems requirements, and interfaces

7. Schedule 7 - Security Requirements: Detailed security protocols, access requirements, and compliance standards

8. Schedule 8 - Exit Plan: Detailed procedures for service transition or termination

9. Appendix A - Form of Reports: Templates for required service reports and performance metrics

10. Appendix B - Contact Details: Contact information for key personnel and escalation contacts