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1. Equipment and Materials: Details of any specialized equipment or materials to be used, included when specific equipment is central to the services

2. Security and Access: Security protocols and access requirements, needed when maintenance involves restricted or sensitive areas

3. Warranties: Specific warranties for workmanship or materials, important for complex maintenance tasks

4. Emergency Services: Provisions for emergency or out-of-hours maintenance, included when 24/7 coverage may be needed

5. Subcontracting: Terms for engaging subcontractors, included when provider may need to subcontract specialized work

6. Intellectual Property: IP provisions, needed when maintenance involves proprietary systems or technology

7. Compliance with Standards: Industry-specific standards and certifications, included for regulated industries

8. Training and Qualification: Required qualifications of maintenance staff, important for specialized maintenance

1. Schedule 1 - Service Specifications: Detailed breakdown of maintenance tasks, frequencies, and procedures

2. Schedule 2 - Fee Schedule: Detailed pricing, including hourly rates, callout fees, and material costs

3. Schedule 3 - Service Levels: Specific performance metrics, response times, and quality standards

4. Schedule 4 - Site Details: Location details, access points, and site-specific requirements

5. Schedule 5 - Equipment Register: List of equipment covered by the maintenance agreement

6. Schedule 6 - Report Templates: Standard forms for maintenance reports and documentation

7. Appendix A - Health and Safety Procedures: Specific health and safety protocols and requirements

8. Appendix B - Key Personnel: Details of key staff and contact information for both parties