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1. Parties: Identifies the landlord and tenant, including full legal names, addresses, and contact details
2. Background: Outlines the existing tenancy agreement details, acknowledges the rent arrears situation, and states the parties' intention to enter into a payment arrangement
3. Definitions: Defines key terms used throughout the agreement for clarity and legal certainty
4. Outstanding Amount: Specifies the total amount of rent arrears, including a breakdown of the periods and amounts owed
5. Payment Plan: Details the agreed payment schedule, including installment amounts, payment dates, and payment methods
6. Default Provisions: Outlines the consequences of failing to meet the payment plan obligations and the landlord's remedies
7. Effect on Tenancy Agreement: Confirms that the original tenancy agreement remains in force and this agreement is supplementary
8. Communications: Specifies how parties will communicate regarding payments and any issues
9. Execution: Signature block for all parties to execute the agreement
1. Interest and Fees: Include when there are agreed interest charges or administrative fees on the outstanding amount
2. Security: Include when additional security or guarantees are being provided for the payment plan
3. Early Payment Provisions: Include when there are terms for early payment or payment plan completion incentives
4. Hardship Provisions: Include when specific provisions for future financial hardship are agreed upon
5. Dispute Resolution: Include when specific dispute resolution procedures beyond standard legal remedies are agreed
1. Schedule 1 - Rent Arrears Calculation: Detailed breakdown of the outstanding rent amounts, including dates and calculations
2. Schedule 2 - Payment Schedule: Detailed payment schedule showing all installment dates and amounts
3. Schedule 3 - Original Tenancy Agreement: Copy or relevant excerpts of the original tenancy agreement
4. Appendix A - Direct Debit Authorization: If applicable, direct debit setup forms and authorization
5. Appendix B - Guarantor Agreement: If applicable, guarantor's acknowledgment and agreement to the payment plan
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Collections
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Risk Management
Tenant Relations
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Finance
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Tenancy Compliance Officer
Legal Counsel
Housing Officer
Rental Administrator
Account Manager
Debt Collection Specialist
Tenancy Relations Manager
Property Operations Manager
Residential Leasing Manager
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