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1. Dangerous Goods: Required when handling hazardous materials, specifying special handling procedures and compliance requirements

2. Temperature-Controlled Cargo: Include when dealing with perishable goods or temperature-sensitive items

3. Customs Broking Services: Required when the freight forwarder provides customs clearance services

4. Warehousing and Storage: Include when offering storage facilities or warehousing services

5. Special Handling Requirements: Add for cargo requiring specific handling procedures or equipment

6. Digital Services and Platform Access: Include when providing online tracking or digital platform services

7. Key Performance Indicators: Add when specific performance metrics are agreed upon

8. Volume Commitments: Include when the client commits to minimum freight volumes

1. Schedule 1: Service Rates: Detailed pricing structure including base rates, surcharges, and additional fees

2. Schedule 2: Service Locations: List of origins, destinations, and transit points covered by the agreement

3. Schedule 3: Service Level Requirements: Specific performance standards, transit times, and delivery requirements

4. Schedule 4: Insurance Coverage: Details of insurance policies and coverage limits

5. Schedule 5: Operating Procedures: Detailed procedures for booking, documentation, and handling

6. Appendix A: Required Documentation: Templates and examples of required shipping documents

7. Appendix B: Claims Procedures: Step-by-step process for filing and handling claims

8. Appendix C: Compliance Requirements: Specific regulatory and compliance requirements for different cargo types