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1. Customs Clearance Services: Detailed terms for customs brokerage services, if offered

2. Warehousing Services: Terms for storage and warehouse management, if applicable

3. Dangerous Goods: Special provisions for handling hazardous materials

4. Temperature-Controlled Cargo: Specific requirements for refrigerated or temperature-sensitive goods

5. Value-Added Services: Additional services such as packaging, labeling, or consolidation

6. IT Systems and Integration: Terms for using electronic booking or tracking systems

7. Performance Metrics: KPIs and service level agreements if specifically required

8. Insurance Services: Terms for additional cargo insurance if offered by the freight forwarder

1. Schedule 1 - Rate Card: Detailed pricing for different services and routes

2. Schedule 2 - Service Specifications: Detailed operational procedures and service standards

3. Schedule 3 - Insurance Coverage: Details of insurance policies and coverage limits

4. Schedule 4 - Documentation Requirements: List of required documents for different types of shipments

5. Schedule 5 - Key Contacts: Contact information for key personnel on both sides

6. Appendix A - Standard Trading Conditions: Standard terms and conditions of the freight forwarder

7. Appendix B - Compliance Requirements: Regulatory compliance checklist and requirements

8. Appendix C - Claims Procedure: Detailed process for filing and handling claims