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Virtual Assistant Agreement for the Netherlands

Virtual Assistant Agreement Template for Netherlands

A comprehensive agreement governed by Dutch law that establishes the terms and conditions for virtual assistant services. This document outlines the independent contractor relationship between a client and a virtual assistant or VA agency, covering essential aspects such as service scope, data protection (GDPR compliance), confidentiality, intellectual property rights, payment terms, and service levels. It includes specific provisions required under Dutch legislation, particularly regarding self-employed worker regulations (Wet DBA) and data protection requirements, while ensuring clear delineation of responsibilities and deliverables.

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What is a Virtual Assistant Agreement?

The Virtual Assistant Agreement is essential for businesses and individuals engaging virtual assistant services in the Netherlands. It provides a legal framework compliant with Dutch law, including the Dutch Civil Code (Burgerlijk Wetboek) and self-employed workers regulation (Wet DBA). This document is particularly relevant in today's digital work environment, where remote administrative, technical, and creative support services are increasingly common. It addresses critical aspects such as GDPR compliance, service scope definition, confidentiality, intellectual property rights, and payment terms, while clearly establishing the independent contractor relationship to avoid misclassification issues under Dutch employment law. The agreement is suitable for both direct engagement with individual virtual assistants and contracts with VA agencies.

What sections should be included in a Virtual Assistant Agreement?

1. Parties: Identification of the contracting parties - the client and the virtual assistant

2. Background: Context of the agreement and brief description of the parties' intention to enter into a virtual assistant arrangement

3. Definitions: Key terms used throughout the agreement including 'Services', 'Deliverables', 'Confidential Information', etc.

4. Scope of Services: Detailed description of the virtual assistant services to be provided

5. Term and Time Commitment: Duration of the agreement and expected working hours/availability

6. Fees and Payment Terms: Compensation, payment schedule, expenses, and invoicing procedures

7. Independent Contractor Status: Clear statement of self-employed status and relationship between parties

8. Service Standards: Expected quality of service, response times, and performance metrics

9. Data Protection and GDPR Compliance: Obligations regarding personal data processing and protection

10. Confidentiality: Protection of confidential information and trade secrets

11. Intellectual Property Rights: Ownership and usage rights of work products and pre-existing IP

12. Liability and Indemnification: Limitation of liability and indemnification obligations

13. Termination: Conditions for termination, notice periods, and consequences of termination

14. General Provisions: Standard clauses including governing law, jurisdiction, entire agreement, etc.

What sections are optional to include in a Virtual Assistant Agreement?

1. Non-Competition: Restrictions on working with competitors, used when VA has access to sensitive competitive information

2. Equipment and Tools: Provisions regarding supply and use of equipment, needed when specific tools are provided by client

3. Insurance: Insurance requirements, recommended when dealing with sensitive data or high-value services

4. Service Credits: Performance-related penalties or credits, useful for high-value or critical service arrangements

5. Subcontracting: Rules about delegating work, needed if VA might use subcontractors

6. Training and Support: Provisions for ongoing training, relevant when specific client systems or processes are used

7. Backup and Disaster Recovery: Requirements for data backup and business continuity, important for data-critical services

What schedules should be included in a Virtual Assistant Agreement?

1. Schedule 1 - Service Description: Detailed breakdown of services, deliverables, and performance metrics

2. Schedule 2 - Fee Schedule: Detailed pricing, payment terms, and expense policies

3. Schedule 3 - Data Processing Agreement: GDPR-compliant data processing terms and conditions

4. Schedule 4 - Service Level Agreement: Specific performance metrics, response times, and quality standards

5. Appendix A - Confidential Information: List of specific confidential information and handling requirements

6. Appendix B - Approved Tools and Software: List of authorized tools and software for service delivery

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Netherlands

Publisher

Ƶ

Document Type

Service Agreement

Cost

Free to use
Relevant legal definitions








































Clauses






































Relevant Industries

Professional Services

Technology

E-commerce

Financial Services

Healthcare

Real Estate

Education

Retail

Consulting

Marketing and Advertising

Legal Services

Non-profit

Entertainment

Manufacturing

Relevant Teams

Legal

Human Resources

Operations

Administration

Procurement

Executive Office

Finance

Compliance

Project Management Office

Business Development

Relevant Roles

Chief Executive Officer

Operations Director

Office Manager

Executive Assistant

Business Owner

Startup Founder

Department Head

Project Manager

HR Manager

Legal Counsel

Procurement Manager

Small Business Owner

Practice Manager

Administrative Manager

Managing Director

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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