This 360 Degree Feedback HRM document is designed for organizations operating in the Netherlands seeking to implement or formalize their multi-source feedback processes. It provides a comprehensive framework that aligns with Dutch employment law, privacy regulations (GDPR), and the Works Councils Act, while incorporating international best practices in performance management. The document is particularly relevant when organizations need to establish clear guidelines for feedback collection, ensure data protection compliance, and integrate feedback processes with existing HR systems. It includes detailed procedures for implementation, roles and responsibilities, data handling protocols, and necessary templates, making it suitable for both initial implementation and updating existing feedback systems to ensure legal compliance and operational effectiveness.
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1. Parties: Identification of the organization implementing the 360-degree feedback system and specification of affected employee groups
2. Background: Context of implementing the 360-degree feedback system and its intended purposes
3. Definitions: Definitions of key terms including feedback providers, recipients, competencies, rating scales, and confidentiality
4. Purpose and Scope: Detailed objectives of the feedback system and its application within the organization
5. Legal Framework: Reference to relevant legislation and compliance requirements, particularly GDPR and Dutch employment law
6. Roles and Responsibilities: Definition of roles for HR, managers, employees, and external facilitators if applicable
7. Feedback Process: Step-by-step description of the feedback collection, analysis, and reporting process
8. Confidentiality and Data Protection: Measures for ensuring confidentiality and compliance with privacy regulations
9. Quality Assurance: Measures to ensure feedback quality, including training and guidelines
10. Results Usage: Guidelines on how feedback results will be used, stored, and incorporated into HR processes
11. Review and Appeal: Procedures for reviewing and appealing feedback results or process concerns
1. External Facilitator Requirements: Include when external consultants or facilitators are involved in the feedback process
2. Technical Implementation: Include when specific software or technical systems are used for feedback collection
3. Works Council Agreement: Include when works council approval is required and obtained
4. International Implementation: Include for organizations implementing across multiple countries
5. Development Planning: Include when feedback is directly linked to development plans and career progression
6. Compensation Links: Include when feedback results are used in compensation decisions
1. Feedback Questionnaire Templates: Standard questionnaires and evaluation forms used in the feedback process
2. Competency Framework: Detailed description of competencies being evaluated
3. Process Flowcharts: Visual representations of the feedback collection and reporting process
4. Data Protection Impact Assessment: Assessment of privacy risks and mitigation measures
5. Training Materials: Guidelines for participants, feedback providers, and receivers
6. Consent Forms: Templates for obtaining participant consent
7. Timeline Template: Standard timeline for implementing the feedback cycle
8. Report Templates: Standardized formats for feedback reports and summaries
Relevant legal definitions
Clauses
Relevant Industries
Professional Services
Financial Services
Technology
Healthcare
Manufacturing
Education
Retail
Telecommunications
Public Sector
Consulting
Energy
Transportation
Hospitality
Relevant Teams
Human Resources
People Operations
Learning & Development
Legal
Compliance
Information Technology
Data Protection
Senior Management
Operations
Employee Relations
Relevant Roles
HR Director
HR Manager
Performance Management Specialist
Training and Development Manager
Organizational Development Consultant
Talent Management Director
HR Business Partner
Chief Human Resources Officer
People Operations Manager
Learning and Development Specialist
HR Compliance Officer
Employee Relations Manager
Department Managers
Team Leaders
HR Data Analyst
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