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Residential Service Agreement Template for India

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Key Requirements PROMPT example:

Residential Service Agreement

"I need a Residential Service Agreement for a luxury apartment complex in Mumbai, covering comprehensive maintenance, 24/7 security, and concierge services, with the agreement term starting from March 1, 2025."

Document background
The Residential Service Agreement serves as a crucial legal instrument in the Indian residential property sector, designed to formalize the relationship between service providers and residents. This document becomes necessary when professional services such as maintenance, security, or facility management are required for residential properties. It provides comprehensive coverage of service specifications, quality standards, payment terms, and dispute resolution mechanisms while ensuring compliance with Indian federal and state-specific legislation. The agreement is particularly relevant in modern residential complexes, gated communities, and apartment buildings where professional service management is essential. The document helps prevent disputes by clearly defining roles, responsibilities, and service expectations while providing a legal framework for resolution if issues arise.
Suggested Sections

1. Parties: Identification and details of the service provider and the resident

2. Background: Context of the agreement, including property details and purpose of services

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of services to be provided, including maintenance, security, and other basic services

5. Duration and Renewal: Term of the agreement and conditions for renewal

6. Service Charges: Fee structure, payment terms, and review mechanisms

7. Rights and Obligations of Service Provider: Detailed responsibilities and commitments of the service provider

8. Rights and Obligations of Resident: Resident's responsibilities, including access provisions and cooperation requirements

9. Standard of Service: Quality standards, response times, and performance metrics

10. Complaint Resolution: Process for raising and addressing service-related complaints

11. Termination: Grounds and process for termination by either party

12. Force Majeure: Provisions for unforeseen circumstances affecting service delivery

13. Notices: Communication methods and contact details for official notices

14. Governing Law and Jurisdiction: Applicable laws and jurisdiction for dispute resolution

Optional Sections

1. Additional Services: Include when premium or extra services are offered beyond basic package

2. Special Requirements: Include for residents with specific needs or requirements

3. Insurance: Include when specific insurance requirements need to be detailed

4. Environmental Compliance: Include when services involve significant environmental impact

5. Staff Requirements: Include when specific staff qualifications or verification needs to be detailed

6. Technology and Systems: Include when services involve specific technology or software systems

7. Utilities Management: Include when service provider manages utility connections and billing

Suggested Schedules

1. Schedule A - Service Specifications: Detailed breakdown of each service, including frequency and standards

2. Schedule B - Fee Structure: Detailed breakdown of charges for different services

3. Schedule C - Property Details: Specific details of the property where services will be provided

4. Schedule D - Service Level Agreement: Specific performance metrics and response times

5. Schedule E - Equipment and Facilities: List of equipment and facilities covered under the agreement

6. Schedule F - Emergency Procedures: Detailed procedures for emergency situations

7. Appendix 1 - Contact Information: Complete contact details for key personnel and emergency contacts

8. Appendix 2 - Complaint Form Template: Standard format for logging complaints and feedback

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions














































Clauses






































Relevant Industries

Real Estate

Property Management

Facility Management

Residential Services

Security Services

Building Maintenance

Property Development

Housing Services

Relevant Teams

Legal

Operations

Property Management

Facility Management

Customer Service

Maintenance

Compliance

Contract Administration

Resident Relations

Service Delivery

Relevant Roles

Property Manager

Facility Manager

Real Estate Manager

Operations Director

Service Delivery Manager

Maintenance Supervisor

Legal Counsel

Contracts Manager

Resident Relations Manager

Building Manager

Property Services Coordinator

Compliance Officer

Customer Service Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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