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Controller Processor Contract
"I need a Controller Processor Contract under Indian law for my healthcare technology company that will be processing patient data through a cloud service provider, with an expected service commencement date of March 1, 2025, and including specific provisions for handling sensitive health data."
1. Parties: Identification of the Data Controller and Data Processor, including registered addresses and company details
2. Background: Context of the agreement, relationship between parties, and purpose of data processing
3. Definitions: Key terms used in the agreement, aligned with DPDP Act 2023 terminology
4. Scope and Purpose of Processing: Detailed description of the data processing activities, types of data, and processing purposes
5. Duration of Processing: Term of the agreement and processing period
6. Obligations of the Data Controller: Controller's responsibilities including providing instructions, ensuring legal basis for processing
7. Obligations of the Data Processor: Processor's duties including processing only on documented instructions, ensuring security measures
8. Data Security Measures: Technical and organizational security measures required under Indian law
9. Confidentiality: Confidentiality obligations regarding processed data and business information
10. Sub-processing: Conditions and requirements for engaging sub-processors
11. Data Subject Rights: Procedures for handling data subject requests and processor's assistance obligations
12. Data Breach Notification: Procedures and timeframes for reporting data breaches
13. Audit Rights: Controller's right to audit and processor's obligation to demonstrate compliance
14. Data Return and Deletion: Obligations regarding data handling upon contract termination
15. Liability and Indemnification: Allocation of liability and indemnification obligations
16. Governing Law and Jurisdiction: Specification of Indian law as governing law and jurisdiction for disputes
1. Cross-border Data Transfers: Required when personal data will be transferred outside India, specifying compliance with transfer requirements
2. Sector-Specific Compliance: Needed when processing data in regulated sectors (e.g., financial, healthcare)
3. Business Continuity: Optional section detailing disaster recovery and business continuity requirements
4. Insurance Requirements: Specific insurance obligations for the processor, recommended for high-risk processing
5. Change Control: Procedures for managing changes to processing activities or security measures
6. Exit Management: Detailed procedures for contract termination and transition, recommended for complex processing relationships
1. Schedule 1 - Processing Activities: Detailed description of processing activities, categories of data subjects and personal data
2. Schedule 2 - Technical and Organizational Security Measures: Specific security measures implemented by the processor
3. Schedule 3 - Approved Sub-processors: List of pre-approved sub-processors and their processing activities
4. Schedule 4 - Data Transfer Mechanisms: Details of cross-border transfer mechanisms if applicable
5. Schedule 5 - Service Levels: Performance metrics and service levels for processing activities
6. Appendix A - Contact Details: Key contacts for both parties for operational and emergency matters
7. Appendix B - Data Breach Response Plan: Detailed procedures for handling and reporting data breaches
Authors
Information Technology
Healthcare
Financial Services
E-commerce
Education
Telecommunications
Business Process Outsourcing
Cloud Services
Manufacturing
Retail
Professional Services
Insurance
Human Resources Services
Marketing Services
Research and Analytics
Legal
Compliance
Information Security
IT
Privacy
Risk Management
Procurement
Operations
Vendor Management
Data Governance
Information Management
Corporate Affairs
Technology
Information Technology Governance
Chief Privacy Officer
Data Protection Officer
Chief Information Security Officer
Privacy Manager
Compliance Officer
Legal Counsel
IT Director
Operations Manager
Procurement Manager
Risk Manager
Information Security Manager
Privacy Analyst
Vendor Management Officer
Contract Manager
Chief Technology Officer
Chief Legal Officer
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