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Social Media Manager Agreement
"I need a Social Media Manager Agreement for my retail business starting March 2025, covering Instagram, TikTok, and Facebook management, with strict content approval processes and performance metrics for our seasonal campaigns."
1. Parties: Identification of the company/client and the social media manager, including full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' intention to enter into a social media management arrangement
3. Definitions: Definitions of key terms used throughout the agreement, including 'Services', 'Social Media Platforms', 'Content', and 'Confidential Information'
4. Scope of Services: Detailed description of social media management services to be provided, including platforms covered and core responsibilities
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination by either party
6. Compensation and Payment Terms: Fee structure, payment schedule, expenses policy, and invoicing requirements
7. Data Protection and GDPR Compliance: Obligations and procedures regarding data protection, including GDPR compliance requirements
8. Intellectual Property Rights: Ownership and usage rights of created content, existing IP, and brand assets
9. Confidentiality: Protection of confidential information and trade secrets
10. Performance Standards: Expected service levels, response times, and quality standards
11. Reporting and Communication: Regular reporting requirements and communication protocols
12. Warranties and Indemnities: Guarantees regarding service quality and indemnification provisions
13. Insurance: Required insurance coverage and minimum limits
14. General Provisions: Standard legal clauses including governing law, notices, and entire agreement
1. Exclusivity: Restrictions on working with competing clients - include when requesting exclusive services
2. Crisis Management: Procedures for handling social media crises - important for high-profile clients
3. International Services: Specific provisions for managing social media across multiple jurisdictions
4. Content Approval Process: Detailed content review and approval procedures - for clients requiring strict oversight
5. Training and Knowledge Transfer: Provisions for training client's staff - include when knowledge transfer is required
6. Subcontracting: Terms for engaging subcontractors - include when subcontracting might be needed
7. Non-Solicitation: Restrictions on hiring client's employees or working with their clients - for protecting business relationships
1. Schedule 1: Detailed Service Specifications: Comprehensive list of specific services, platforms, and deliverables
2. Schedule 2: Fee Schedule: Detailed breakdown of fees, payment structure, and any variable pricing elements
3. Schedule 3: Key Performance Indicators: Specific metrics and targets for measuring performance
4. Schedule 4: Brand Guidelines: Client's branding requirements and style guide for social media content
5. Schedule 5: Response Time Matrix: Expected response times for different types of social media interactions
6. Schedule 6: Approved Social Media Platforms: List of platforms to be managed and any platform-specific requirements
7. Appendix A: Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures
8. Appendix B: Crisis Communication Procedures: Step-by-step protocol for managing social media crises
Authors
Retail
E-commerce
Technology
Entertainment
Hospitality
Professional Services
Fashion
Food and Beverage
Healthcare
Education
Non-Profit
Financial Services
Real Estate
Sports and Recreation
Media and Publishing
Arts and Culture
Marketing
Digital
Communications
Legal
Procurement
Operations
Business Development
Brand Management
Content Creation
Public Relations
Customer Service
Social Media
Compliance
Strategy
Social Media Manager
Digital Marketing Director
Marketing Manager
Communications Director
Content Manager
Brand Manager
Digital Strategy Director
Community Manager
Marketing Coordinator
Business Development Manager
Operations Manager
Legal Counsel
Procurement Manager
Chief Marketing Officer
Digital Communications Manager
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