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The Complaint Letter For Less Quantity is an essential business document used when received goods are fewer than ordered quantities in Indonesian business transactions. This document should be prepared as soon as a quantity discrepancy is discovered during goods reception or inventory check. It serves as both a formal notification to the supplier and a potential legal document if the issue requires escalation. The letter must comply with Indonesian business correspondence standards and reference relevant sections of Indonesian consumer protection laws (Law No. 8 of 1999) and trade regulations. It typically includes specific details about the order, delivery, discovered shortages, and expected resolution, often accompanied by supporting documentation such as delivery receipts and purchase orders. This type of complaint letter is particularly important in Indonesian business context where formal written communication is preferred for dispute resolution and record-keeping purposes.

1. Sender's Details: Complete contact information of the complaining party, including company name, address, and registration number if applicable

2. Date: The date when the letter is written

3. Recipient's Details: Complete details of the party to whom the complaint is addressed

4. Reference Numbers: Relevant reference numbers including purchase order, delivery order, and invoice numbers

5. Subject Line: Clear indication that this is a complaint regarding quantity shortage

6. Order Details: Specific details about the original order including date, quantity ordered, and product specifications

7. Discrepancy Details: Clear description of the quantity shortage, including exact numbers and percentage of shortage

8. Impact Statement: Description of how the shortage has affected your business operations

9. Required Resolution: Clear statement of what resolution is expected (replacement, refund, or adjustment)

10. Timeline Request: Specified timeframe for expected response and resolution