The Business Service Agreement serves as a fundamental legal instrument for establishing and managing professional service relationships in the Hong Kong business environment. It is essential for organizations engaging external service providers or offering professional services to clients, providing a structured framework that ensures clarity, protection, and compliance with Hong Kong law. This document is particularly valuable when businesses need to formalize service arrangements, define performance expectations, protect confidential information, and establish clear accountability measures. The agreement incorporates key elements required under Hong Kong's legal system, including compliance with the Contract Ordinance, data privacy regulations, and relevant commercial laws, making it suitable for both domestic and international business relationships within Hong Kong's jurisdiction.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Ƶ's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
1. Parties: Identifies and provides full legal details of all parties to the agreement
2. Background: Sets out the context and purpose of the agreement, including any relevant business relationship history
3. Definitions: Defines key terms used throughout the agreement for clarity and consistency
4. Scope of Services: Detailed description of the services to be provided under the agreement
5. Term and Commencement: Specifies the duration of the agreement and when it becomes effective
6. Fees and Payment Terms: Details the pricing structure, payment schedule, and payment methods
7. Service Provider's Obligations: Lists the key responsibilities and commitments of the service provider
8. Client's Obligations: Specifies the responsibilities and commitments of the client
9. Confidentiality: Provisions protecting confidential information exchanged during the business relationship
10. Intellectual Property Rights: Addresses ownership and usage rights of any IP involved in or created during the service provision
11. Data Protection: Ensures compliance with Hong Kong's Personal Data (Privacy) Ordinance and related requirements
12. Liability and Indemnification: Sets out the liability framework and indemnification obligations of both parties
13. Termination: Specifies conditions and procedures for ending the agreement
14. Force Majeure: Addresses unforeseeable circumstances that prevent fulfillment of obligations
15. Governing Law and Jurisdiction: Confirms Hong Kong law as governing law and jurisdiction for disputes
16. General Provisions: Standard boilerplate clauses including notices, entire agreement, and severability
1. Service Levels: Detailed service level agreements (SLAs) and performance metrics - include when specific performance standards are crucial
2. Change Control: Procedures for managing changes to services or terms - include for long-term or complex service arrangements
3. Insurance: Insurance requirements and obligations - include for high-risk services or when significant liability concerns exist
4. Audit Rights: Client's rights to audit service provider's performance - include when compliance or quality verification is important
5. Business Continuity: Disaster recovery and business continuity requirements - include for critical business services
6. Anti-Corruption: Anti-bribery and corruption provisions - include when dealing with public sector or high-risk jurisdictions
7. Staff and Subcontractors: Requirements for service provider's personnel and subcontracting rights - include when service delivery depends heavily on specific personnel
8. Non-Competition: Restrictions on competitive activities - include when sharing sensitive business information or methods
9. Marketing Rights: Rights to use customer name/logo for marketing - include when reference rights are desired
1. Schedule 1 - Service Description: Detailed technical or operational specifications of the services
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics, measurement methods, and remedies
4. Schedule 4 - Key Personnel: List of key staff members and their roles in service delivery
5. Schedule 5 - Data Processing Agreement: Detailed terms for handling personal data in compliance with privacy laws
6. Schedule 6 - Change Request Form: Template for requesting and documenting changes to services
7. Appendix A - Contact Details: Contact information for key representatives and escalation points
8. Appendix B - Required Insurance Coverage: Specific insurance types and coverage levels required
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
Professional Services
Management Consulting
Financial Services
Business Process Outsourcing
Healthcare Services
Marketing and Advertising
Engineering Services
Facilities Management
Education and Training
Telecommunications
Legal Services
Real Estate Services
Human Resources Services
Relevant Teams
Legal
Procurement
Operations
Commercial
Risk and Compliance
Finance
Business Development
Contract Management
Project Management
Vendor Management
Relevant Roles
Chief Executive Officer
Chief Operating Officer
Procurement Manager
Legal Counsel
Contract Manager
Business Development Manager
Operations Director
Commercial Director
Risk Manager
Compliance Officer
Project Manager
Service Delivery Manager
Account Manager
Finance Director
Chief Financial Officer
General Counsel
Head of Operations
Vendor Manager
Find the exact document you need
Marine Bill Of Sale
A Hong Kong law-governed document that legally transfers ownership of a vessel from seller to buyer, complying with Hong Kong maritime regulations.
Download
Family Character Reference Letter
A formal character testimony document used in Hong Kong's legal system to attest to an individual's character and family relationships for legal or administrative proceedings.
Download
Divorce Settlement
A Hong Kong law-governed agreement detailing the terms and conditions of divorce settlement between spouses, including asset division and financial arrangements.
Download
Concert Promoter Agreement
A Hong Kong law-governed agreement between a concert promoter and artist establishing terms for live music performance organization and promotion.
Download
Binding Sales Contract
A legally binding contract governed by Hong Kong law that establishes terms and conditions for the sale and purchase of goods between parties.
Download
Accident Agreement
A Hong Kong-governed agreement documenting settlement terms and conditions following an accident, including compensation and liability release provisions.
Download
Compromise And Settlement Agreement
A Hong Kong law-governed agreement that documents the final settlement of disputes between parties, including settlement terms, releases, and confidentiality provisions.
Download
Property Damage Liability Waiver
A Hong Kong law-governed liability waiver for property damage, establishing clear parameters for damage liability limitations between parties.
Download
Conflict Of Interest Waiver
A Hong Kong law-governed document that formally discloses and obtains consent for proceeding with transactions or arrangements where conflicts of interest exist.
Download
High Level Risk Assessment
A comprehensive risk assessment document aligned with Hong Kong's regulatory requirements, providing structured evaluation and mitigation strategies for organizational risks.
Download
Disclosure Letter
A Hong Kong law-governed document that qualifies warranties in a main transaction agreement by disclosing exceptions and clarifications.
Download
Legal Separation Financial Agreement
A Hong Kong law-governed agreement that establishes financial arrangements between separating spouses, including asset division and ongoing financial obligations.
Download
Settlement Agreement And Release Of Claims
A Hong Kong law-governed agreement that resolves disputes between parties through settlement payments and release of claims, preventing future litigation on settled matters.
Download
Money Recovery Letter
A formal demand letter under Hong Kong law requesting repayment of outstanding debts with specified payment terms and deadlines.
Download
Partial Payment Receipt
A Hong Kong law-governed document acknowledging receipt of partial payment and documenting the remaining balance due.
Download
Tripartite Loan Agreement
A Hong Kong law-governed agreement establishing a three-party loan arrangement, detailing loan terms, security arrangements, and parties' obligations.
Download
No Fault Eviction Notice
A legal notice under Hong Kong law for terminating a tenancy agreement without citing tenant fault, following statutory requirements for property repossession.
Download
Injury Release Form
A Hong Kong law-governed release form protecting against liability claims arising from voluntary participation in specified activities.
Download
Employment Certification Letter
A Hong Kong-compliant official letter confirming an individual's employment status, position, and tenure with a company, used for various official purposes.
Download
Failed Probationary Period Letter
A Hong Kong-compliant letter template for terminating employment during or at the end of a probationary period.
Download
Eviction Warning Letter
A formal warning notice under Hong Kong law informing tenants of potential eviction proceedings due to specified breaches of tenancy terms.
Download
Court Order Settlement Agreement
A Hong Kong Court Order Settlement Agreement that combines a negotiated settlement with court order enforceability, providing legal certainty and judicial backing to the agreed terms.
Download
Copyright Exclusive License
A Hong Kong law-governed agreement granting exclusive rights to use and commercialize copyrighted work(s) in specified territories.
Download
Compromise Agreement Payment
A Hong Kong law-governed agreement documenting settlement terms and payments upon employment termination, including mutual releases and waivers.
Download
Property Service Agreement
A Hong Kong-governed agreement establishing terms for property management services, including maintenance, security, and operational requirements.
Download
Out Licensing Agreement
A Hong Kong law-governed agreement where an IP owner grants rights to use their intellectual property to another party while retaining ownership.
Download
Mutual Consent Contract
A Hong Kong law-governed agreement documenting mutual understanding and obligations between parties, establishing legally binding commitments.
Download
Marriage Settlement Agreement
A Hong Kong law-governed agreement establishing financial and property arrangements between spouses, detailing asset protection and monetary obligations within marriage.
Download
Legal Demand Payment
A formal payment demand document under Hong Kong law that requires payment of outstanding debts and serves as a prerequisite to legal proceedings.
Download
Estate Deed
A legal document under Hong Kong law that transfers real property interests between parties, requiring registration with the Hong Kong Land Registry.
Download
Divorce Agreement
A Hong Kong law-governed agreement setting out the terms and conditions for divorce, including asset division, financial arrangements, and relevant family matters.
Download
Divisible Letter Of Credit
A Hong Kong law-governed financial instrument that enables the division of a letter of credit into multiple portions, facilitating flexible international trade financing under UCP 600 rules.
Download
Distributor Appointment Agreement
A Hong Kong law-governed agreement establishing the terms and conditions for the appointment of a distributor to market and sell products within a specified territory.
Download
Damage Liability Waiver
A Hong Kong law-governed document that releases liability for specified risks and damages, structured to comply with local ordinances and common law requirements.
Download
Contract Discontinuation Letter
A formal notice under Hong Kong law used to terminate an existing contract, specifying termination details and post-termination obligations.
Download
Car Accident Release Of Liability Form Settlement Agreement
A Hong Kong-compliant agreement that settles and releases liability claims arising from a motor vehicle accident, providing legal finality for all parties involved.
Download
Amicable Settlement Agreement
A Hong Kong law-governed agreement that formally documents the mutually agreed terms for settling disputes between parties without litigation.
Download
Joint Retainer Agreement
A Hong Kong law-governed agreement establishing terms for legal representation of multiple clients by a law firm in the same matter.
Download
Marriage Infidelity Contract
A Hong Kong law-governed contract between spouses establishing terms, conditions, and consequences regarding marital fidelity.
Download
Reverse Mortgage Deed
A Hong Kong law-governed deed establishing a reverse mortgage arrangement between a property owner and lender, enabling equity release while maintaining residence rights.
Download
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)