The Service Technician Performance Evaluation Form is designed for use in England and Wales to provide a structured approach to assessing technical staff performance. This document should be used during regular performance reviews, typically conducted quarterly or annually, to evaluate technical competency, safety compliance, and overall job performance. It includes sections for objective measurement of key performance indicators, technical skills assessment, and professional development needs. The form ensures compliance with UK employment law while providing a clear framework for fair and consistent evaluation of service technicians.
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1. Employee Information: Basic details including name, employee ID, position, department
2. Performance Period: Time period covered by the evaluation
3. Technical Skills Assessment: Evaluation of core technical competencies
4. Safety Compliance: Assessment of adherence to safety protocols
5. Key Performance Indicators: Measurable performance metrics
6. Overall Rating: Summary evaluation score
1. Professional Development: Training completed and future development needs - use for annual reviews or career progression discussions
2. Customer Feedback: Summary of client satisfaction - use when direct customer interaction is part of role
3. Project Performance: Evaluation of specific project contributions - use when employee works on defined projects
1. Skills Matrix: Detailed technical competency checklist
2. Performance Metrics Data: Detailed performance statistics and calculations
3. Training Records: Documentation of completed training and certifications
4. Previous Evaluations: Historical performance data for comparison
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