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Consumer Rights Act 2015: Core legislation for consumer protection requiring services to be carried out with reasonable care and skill, within reasonable time, and for reasonable price if not pre-agreed. Primary legislation for consumer contracts with builders.

Supply of Goods and Services Act 1982: Legislation primarily relevant for business-to-business transactions, implying terms about quality of service. Though largely superseded by Consumer Rights Act for consumer contracts, still applicable in commercial contexts.

Housing Grants, Construction and Regeneration Act 1996: Construction-specific legislation containing important provisions about payment terms and dispute resolution in construction contracts.

Building Regulations 2010: Regulations governing compliance with building standards and safety requirements. Crucial when addressing poor quality work that may affect structural integrity or safety standards.

Construction (Design and Management) Regulations 2015: Regulations setting out specific health and safety requirements for construction work, essential when addressing safety aspects of poor quality work.

Limitation Act 1980: Legislation establishing time limits for bringing claims, generally allowing 6 years for breach of contract claims in construction disputes.

Alternative Dispute Resolution for Consumer Disputes Regulations 2015: Regulations governing alternative dispute resolution options available for resolving consumer disputes with builders outside of court proceedings.