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Public Services Ombudsman (Wales) Act 2019: Primary legislation governing the powers and responsibilities of the Public Services Ombudsman for Wales, outlining complaint handling procedures and jurisdiction

Parliamentary Commissioner Act 1967: Establishes the role and powers of the Parliamentary Ombudsman (Parliamentary Commissioner for Administration) in investigating complaints about government departments

Consumer Rights Act 2015: Provides consumers with key rights and protections in relation to goods, services, and digital content, which may form the basis of an ombudsman complaint

Consumer Protection from Unfair Trading Regulations 2008: Protects consumers from unfair commercial practices, misleading actions or omissions, and aggressive sales tactics

UK General Data Protection Regulation (UK GDPR): Post-Brexit data protection legislation ensuring proper handling of personal data and privacy rights in complaint processes

Data Protection Act 2018: Implements and supplements the UK GDPR, providing framework for data protection in the UK including during complaint handling

Financial Services and Markets Act 2000: Regulates financial services industry and establishes the framework for financial services complaints to relevant ombudsman services

Housing Act 2004: Provides framework for housing standards and regulations, relevant for housing-related complaints to housing ombudsman

Health and Social Care Act 2008: Establishes framework for health and social care regulation, relevant for healthcare-related complaints

Local Government Act 1974: Establishes the Local Government Ombudsman and framework for complaints about local authorities

Limitation Act 1980: Sets out time limits within which different types of complaints or legal actions must be brought

Equality Act 2010: Protects against discrimination and promotes equality, relevant when discrimination forms part of the complaint

Human Rights Act 1998: Incorporates European Convention on Human Rights into UK law, relevant when human rights violations are part of the complaint