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Cloud Master Agreement
"Need a Cloud Master Agreement for our enterprise SaaS platform that will be used by financial services clients in the UK, with specific focus on FCA compliance and enhanced security requirements for handling sensitive financial data."
1. Parties: Identification of contracting parties, including registered addresses and company numbers
2. Background: Context of the agreement and high-level description of services
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of cloud services to be provided
5. Service Levels: Performance standards, availability commitments, and remedies
6. Charges and Payment: Pricing, payment terms, and invoicing procedures
7. Data Protection: Compliance with UK GDPR and data protection obligations
8. Security: Security requirements and standards
9. Intellectual Property Rights: Ownership and licensing of IP
10. Confidentiality: Protection of confidential information
11. Liability and Indemnities: Limitation of liability and indemnification provisions
12. Term and Termination: Duration, renewal, and termination rights
13. General: Standard boilerplate provisions
1. Professional Services: Additional implementation or consulting services when professional services are part of the offering
2. Transition Services: Services for migration or exit when complex implementations are required
3. Disaster Recovery: DR procedures and commitments for business-critical services
4. Insurance: Required insurance coverage for high-value or high-risk services
1. Service Description Schedule: Detailed technical specifications of services
2. Service Level Agreement Schedule: Detailed SLA metrics and calculations
3. Pricing Schedule: Detailed pricing and payment terms
4. Data Processing Agreement: Detailed data protection terms and processing activities
5. Security Schedule: Detailed security requirements and procedures
6. Support Services Schedule: Support levels and procedures
7. Acceptable Use Policy: Terms of service use and restrictions
8. Business Continuity Plan: Disaster recovery and business continuity procedures
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³Ò±ð²Ô¾±±ð’s Security Promise
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Your documents are private:
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Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
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