1. Parties: Identification of the contracting parties, including registered addresses and company details
2. Background: Context of the agreement and brief description of the services to be provided
3. Definitions: Comprehensive list of defined terms used throughout the agreement
4. Services Overview: High-level description of cloud services covered by the agreement
5. Term and Renewal: Duration of the agreement and renewal terms
6. Fees and Payment Terms: Pricing structure, payment obligations, and billing procedures
7. Service Provider Obligations: Core obligations of the cloud service provider including service delivery and support
8. Customer Obligations: Customer responsibilities and acceptable use policies
9. Data Protection and Privacy: Compliance with UAE data protection laws and data handling requirements
10. Security Requirements: Security measures, protocols, and compliance with UAE cybersecurity regulations
11. Confidentiality: Protection of confidential information and trade secrets
12. Intellectual Property Rights: Ownership and licensing of IP, including customer data and service provider technology
13. Service Levels: Service level commitments and remedies for failure
14. Limitation of Liability: Liability caps and exclusions compliant with UAE law
15. Termination: Termination rights, process, and consequences
16. Exit and Migration: Data return and service transition requirements upon termination
17. Governing Law and Jurisdiction: UAE law as governing law and jurisdiction provisions
18. General Provisions: Standard boilerplate clauses including force majeure, notices, and amendment procedures
