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Cease And Desist Letter For Collection Agency Template for England and Wales

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Key Requirements PROMPT example:

Cease And Desist Letter For Collection Agency

"I need a Cease and Desist Letter For Collection Agency to stop ABC Collections from continuing to contact me about a fully paid debt from March 2025, and I want to include specific references to their harassment through daily phone calls and threats."

Document background
A Cease and Desist Letter For Collection Agency is employed when a collection agency's practices violate legal regulations or consumer rights under English and Welsh law. This document is particularly relevant when dealing with aggressive collection tactics, harassment, or violations of the Financial Conduct Authority's guidelines. The letter should clearly identify the parties involved, specify the problematic behavior, cite relevant regulations being violated, and state clear demands for cessation with specific deadlines. It serves as both a formal warning and a potential piece of evidence should legal action become necessary.
Suggested Sections

1. Recipient Details: Full name and address of the collection agency

2. Account Information: Reference numbers and relevant account details

3. Demand to Cease: Clear statement demanding cessation of collection activities

4. Legal Basis: Citation of relevant laws and regulations being violated

5. Deadline: Specific timeframe for compliance

6. Consequences: Statement of intended legal action if demands are not met

Optional Sections

1. Previous Communications: Reference to prior contact attempts, used when there has been previous correspondence

2. Specific Violations: Detailed list of specific violations, used when multiple specific infractions have occurred

3. Evidence Reference: Reference to supporting documentation, used when specific evidence exists

Suggested Schedules

1. Communication Log: Record of all attempts at contact by collection agency

2. Supporting Evidence: Copies of relevant documentation showing violations

3. Power of Attorney: If letter is sent by legal representative

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions

























Clauses




















Industries

Financial Services and Markets Act 2000: Primary legislation governing financial services regulation in the UK, including debt collection activities and requirements for FCA authorization

Consumer Credit Act 1974: Fundamental legislation governing consumer credit and debt collection, including requirements for information provision and unfair relationships

Data Protection Act 2018: UK's implementation of data protection standards, crucial for handling personal information in debt collection

UK General Data Protection Regulation: Post-Brexit data protection regulation defining how personal data must be handled, including in debt collection contexts

Consumer Rights Act 2015: Legislation defining consumer rights and business obligations, including fair treatment in debt collection

FCA Handbook: Regulatory guidelines and rules set by the Financial Conduct Authority for financial services firms, including debt collectors

CONC Rules: Consumer Credit Sourcebook rules providing specific guidance on debt collection practices and consumer treatment

Protection from Harassment Act 1997: Legislation preventing harassment, including provisions relevant to debt collection practices

CSA Code of Practice: Credit Services Association's industry standards for professional debt collection practices

Limitation Act 1980: Legislation setting time limits for bringing claims, including debt claims, generally 6 years for simple contracts

Financial Ombudsman Service Guidelines: Guidelines for handling financial disputes, including debt collection complaints and resolution procedures

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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