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Tolling Agreement Credit Card
"I need a Credit Card Tolling Agreement for my medium-sized e-commerce business based in Munich, Germany, that will process approximately €5 million in annual transactions starting March 2025, with specific provisions for multi-currency processing and fraud prevention measures."
1. Parties: Identification of the credit card processor and the merchant, including full legal names and registration details
2. Background: Context of the agreement, including the merchant's business nature and need for credit card processing services
3. Definitions: Detailed definitions of technical terms, including 'Processing Services', 'Transaction Fees', 'Settlement', 'Chargebacks', etc.
4. Scope of Services: Detailed description of credit card processing services to be provided
5. Processing Requirements: Technical and operational requirements for transaction processing
6. Fees and Payment Terms: Structure of processing fees, payment schedules, and settlement procedures
7. Security and Compliance: Requirements for PCI DSS compliance, data security, and regulatory compliance
8. Service Levels: Performance standards, availability requirements, and response times
9. Representations and Warranties: Standard and specific warranties related to service provision and regulatory compliance
10. Term and Termination: Duration of agreement, renewal terms, and termination conditions
11. Liability and Indemnification: Allocation of risks and responsibilities between parties
12. Confidentiality: Protection of confidential information and trade secrets
13. Data Protection: GDPR compliance and data processing requirements
14. Governing Law and Jurisdiction: Application of German law and jurisdiction details
15. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Disaster Recovery: Detailed procedures for system failures and disaster recovery - required for high-volume merchants
2. Currency Conversion: Terms for handling multiple currencies - needed if merchant accepts international payments
3. Integration Services: Technical integration requirements - needed if specific POS or e-commerce platform integration is required
4. Marketing Requirements: Rules for displaying credit card logos and payment options - relevant for e-commerce merchants
5. Fraud Prevention: Additional fraud prevention measures and responsibilities - important for high-risk merchants
6. Training and Support: Details of training and support services - relevant for complex implementations
1. Schedule 1 - Fee Schedule: Detailed breakdown of all processing fees, charges, and payment terms
2. Schedule 2 - Service Level Agreement: Detailed performance metrics, response times, and service availability requirements
3. Schedule 3 - Technical Specifications: Technical requirements for integration and processing
4. Schedule 4 - Security Requirements: Detailed security protocols and compliance requirements
5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and procedures
6. Appendix A - Merchant Information: Detailed merchant information including business type, processing volumes, and contact details
7. Appendix B - Authorized Personnel: List of authorized personnel for system access and administration
Authors
Retail
E-commerce
Hospitality
Travel and Tourism
Professional Services
Healthcare
Education
Entertainment
Food and Beverage
Telecommunications
Legal
Finance
Operations
Compliance
Risk Management
Information Security
Treasury
Procurement
Commercial
E-commerce
Payment Operations
Merchant Services
Chief Financial Officer
Finance Director
Payments Manager
Compliance Officer
Legal Counsel
Treasury Manager
Operations Director
E-commerce Manager
Risk Manager
Information Security Officer
Procurement Manager
Commercial Director
Business Development Manager
Merchant Services Manager
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