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1. Works Council Cooperation: Required when services affect areas requiring works council consultation

2. Business Continuity: Include for critical HR services requiring disaster recovery plans

3. Transition Services: Needed when transitioning services from internal team or another provider

4. Compliance with Industry Standards: Include for specialized industries with specific HR requirements

5. International Data Transfer: Required when HR services involve cross-border data transfer

6. Training and Knowledge Transfer: Include when service provider must train client staff

7. Subcontractor Management: Required when service provider may use subcontractors

1. Schedule 1 - Detailed Service Descriptions: Comprehensive list and description of all HR services

2. Schedule 2 - Service Level Metrics: Detailed KPIs, measurement methods, and reporting templates

3. Schedule 3 - Fee Schedule: Detailed pricing, payment terms, and service rate cards

4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and procedures

5. Schedule 5 - Escalation Matrix: Contact details and escalation procedures for various scenarios

6. Schedule 6 - Technical Requirements: IT systems, security requirements, and technical specifications

7. Appendix A - Required Forms and Templates: Standard forms and templates used in service delivery

8. Appendix B - Contact Directory: Key contacts from both parties with roles and responsibilities