A Trade Reference Letter is a crucial business document used when companies need to establish their credibility with new business partners, financial institutions, or in tender processes. Under Swiss jurisdiction, these letters must comply with the Swiss Code of Obligations and federal data protection laws, requiring careful consideration of both legal requirements and business implications. The document typically includes information about the duration and nature of the business relationship, payment history, transaction volumes, and overall satisfaction levels. Trade Reference Letters are particularly important in the Swiss business environment, where they often play a key role in establishing new business relationships and maintaining business reputation. The document should be drafted with attention to potential liability issues and competition law considerations, while ensuring all statements are factual and verifiable.
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1. Letter Header: Company letterhead, date, and recipient's contact details
2. Opening Statement: Introduction stating the purpose of the letter and confirming the business relationship
3. Duration of Relationship: Details about how long the business relationship has existed
4. Nature of Business Relationship: Description of the type of business conducted and typical transaction volumes
5. Payment History: Information about the company's payment reliability and credit terms
6. Performance Assessment: General assessment of the company's performance and reliability
7. Closing Statement: Positive recommendation and willingness for future engagement
8. Signature Block: Official signature, name, title, and contact information of the person providing the reference
1. Specific Project Examples: Detailed examples of successful projects or transactions, used when demonstrating specific capabilities
2. Quality Certifications: Information about relevant quality standards or certifications, included when particularly relevant to the recipient's needs
3. Dispute Resolution History: Statement about any dispute resolution experience, included only if specifically requested and positive
4. Market Position: Information about the company's position in the market, included when relevant to establish credibility
5. Financial Relationship Scale: Specific details about transaction volumes and values, included when appropriate and permitted
1. Transaction History Summary: Optional appendix providing a summary of key transactions or projects, if requested
2. Quality Certificates: Copies of relevant quality certificates or accreditations, if referenced in the letter
3. Performance Metrics: Detailed performance statistics or metrics, if appropriate and permission granted to share
Relevant legal definitions
Clauses
Relevant Industries
Banking and Financial Services
Manufacturing
International Trade
Retail
Construction
Professional Services
Technology
Logistics and Supply Chain
Energy
Telecommunications
Healthcare
Real Estate
Insurance
Consulting
Import/Export
Relevant Teams
Legal
Finance
Procurement
Commercial
Credit Control
Business Development
Compliance
Risk Management
Treasury
Operations
Sales
Relevant Roles
Chief Financial Officer
Commercial Director
Procurement Manager
Credit Manager
Account Manager
Business Development Director
Legal Counsel
Treasury Manager
Finance Director
Relationship Manager
Operations Director
Compliance Officer
Risk Manager
Company Secretary
Sales Director
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