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Software User Agreement
"I need a Software User Agreement for a cloud-based data analytics platform that will be licensed to enterprise customers in Switzerland, with specific provisions for data processing and bank secrecy compliance."
Your data doesn't train Genie's AI
You keep IP ownership of your information
1. Parties: Identification of the software provider/licensor and the user/licensee
2. Background: Context of the agreement and brief description of the software
3. Definitions: Definitions of key terms used throughout the agreement
4. License Grant: Scope of the license, permitted uses, and restrictions
5. User Obligations: User responsibilities, acceptable use policies, and compliance requirements
6. Intellectual Property Rights: Statement of ownership and IP rights protection
7. Data Protection and Privacy: Data handling practices, privacy obligations, and FADP compliance
8. Term and Termination: Duration of agreement, renewal terms, and termination conditions
9. Warranties and Disclaimers: Software warranties, performance guarantees, and limitations
10. Limitation of Liability: Extent and limitations of provider's liability
11. General Provisions: Standard legal provisions including governing law, jurisdiction, and notices
1. Service Level Agreement: Include when specific performance metrics and service levels are guaranteed
2. Subscription Terms: Required for subscription-based software with recurring payments
3. Professional Services: Include when additional implementation or support services are offered
4. Third-Party Software: Necessary when the software incorporates third-party components
5. Export Controls: Include for software subject to international distribution restrictions
6. Enterprise User Terms: Add for agreements targeting corporate or institutional users
7. Beta Testing Terms: Include for pre-release or beta version software
1. Schedule 1 - Software Description: Detailed description of software functionality and technical specifications
2. Schedule 2 - Fee Schedule: Pricing details, payment terms, and fee calculations
3. Schedule 3 - Technical Requirements: Minimum system requirements and technical prerequisites
4. Schedule 4 - Support Services: Description of support services, response times, and procedures
5. Appendix A - Acceptable Use Policy: Detailed rules and restrictions for software usage
6. Appendix B - Data Processing Terms: Detailed data protection and processing requirements
7. Appendix C - Service Level Metrics: Detailed performance metrics and measurement criteria
Authors
Information Technology
Financial Services
Healthcare
Education
Retail
Manufacturing
Professional Services
Telecommunications
Media and Entertainment
Government and Public Sector
E-commerce
Consulting
Research and Development
Transportation and Logistics
Legal
Information Technology
Compliance
Product Development
Sales
Procurement
Risk Management
Information Security
Privacy
Customer Success
Operations
Business Development
Legal Counsel
Software Development Manager
IT Director
Chief Technology Officer
Compliance Officer
Product Manager
Contract Administrator
Privacy Officer
Information Security Manager
Business Development Manager
Procurement Manager
Risk Manager
Software Licensing Specialist
Corporate Counsel
Sales Director